LA28 Olympic & Paralympic Games · 1 month ago
Manager, Accommodations Stakeholder Relations
LA28 is the independent organizing committee for the Los Angeles 2028 Olympic and Paralympic Games, focused on creating an unparalleled experience for athletes, fans, and partners. The Manager, Accommodations Stakeholder Relations will support key relationships with International Federations and other stakeholders to ensure the successful delivery of accommodations, engaging with hotels and facilitating the Accommodation Management System.
Sports
Responsibilities
Build and maintain strong, respectful relationships with Olympic and Paralympics Key stakeholders and hotel partners
Serve as the primary point of contact for assigned stakeholders, managing engagement, incoming questions, and problem resolution
Organize and facilitate hotel site visits, ensuring stakeholders have a clear understanding of accommodation offerings
Foster collaboration and alignment with hotel partners to meet LA28 accommodations objectives
Support the creation and execution of Accommodations Games Guides and communication plans for stakeholders
Understand and address the key accommodation and operational needs of IF stakeholders
Liaise with internal teams to gather feedback and ensure alignment of allocation plans
Facilitate stakeholder interactions with the Accommodation Management System (AMS)
Collect, track, and facilitate Accommodation Allocation Agreements and Invoices
Identify and escalate issues to the broader accommodations team when needed
Input and manage rate gathering from hotels, maintaining accurate and up-to-date data
Manage the IF stakeholder group’s project plan, coordinating with internal teams and external partners to meet timelines
Prepare presentations and reports for staff and stakeholders
Track critical action items and follow-ups from key meetings
Support hotel releases and invoice management, ensuring accuracy, timeliness, and adherence to agreements
Maintain and manage accommodations data in Excel, Smartsheet, and other tools to enable informed decision-making and efficient workflow
Qualification
Required
5+ years of experience in stakeholder or client relationship management, ideally in a sports or large-scale event environment
Strong proficiency in Excel, Smartsheet, and other data management tools
Experience managing projects, timelines, and complex datasets
Comfortable working in a fast-paced, high-pressure environment, especially around sports events or large-scale operational projects
Excellent verbal and written communication skills
Ability to manage expectations and resolve issues proactively
Strong organizational, problem-solving, and project coordination skills
Ability to work collaboratively with internal and external teams
Ability to work flexible hours as needed, including occasional evenings or weekends for events or site visits
Comfortable traveling to Property sites or event venues as required
Preferred
Familiarity with hotel operations, contracts, and/or accommodations planning
Bachelor's degree in Business, Hospitality, Event Management, Sports Management, or related field
Certifications in project management or data analytics