USI Insurance Services · 1 week ago
BRC Benefit Specialist- Glastonbury, CT
Glastonbury, CT
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $50K/yrUSI Insurance Services is one of the largest insurance brokerage and consulting firms in the world, seeking a BRC Benefit Specialist to assist clients and their employees with benefit or claim questions. The role involves providing administrative support, investigating claims, and maintaining communication with clients to ensure their needs are met.
Commercial InsuranceConsultingEmployee BenefitsFinancial ServicesHealth InsuranceInsuranceRisk Management
Responsibilities
Primary resource for clients and their employees with benefit or claim questions
Assist clients with administrative questions regarding enrollment, eligibility, and special contract provisions
Investigate and work with carrier contacts to solve claim problems
Respond to emails and voicemails within 24 business hours
Track and document all calls and interactions in Call Center database
Assist with transition of care concerns due to a change in carrier
Provide help with coordination of benefits
Drafts appeal letters and perform claim audits as needed
Report trends to carrier and/or the account manager
Maintain timely follow up on open case volume
Keep informed about industry information and new product information
Qualification
Required
Must hold or obtain a Life and Disability insurance license within 120 days of hire date
Comfortable with internet-based programs and Microsoft Office products
Strong attention to detail and ability to self-check work
Excellent time management skills, able to set priorities and manage deadlines
Ability to work in a team environment
Resourceful, eager to learn new concepts, and further professional development
Ability to define problems and generate potential solutions
Strong verbal and written communication skills
Ability to remain calm in stressful situations
Preferred
Prior customer service experience preferred
Bilingual preferred, but not required
Benefits
Medical
Wellness
Dental
Vision
401(k)
Flexible spending and health savings accounts
Short and long-term disability
Life insurance
Paid time off policy
Paid family leave benefit
Paid holiday time
Company
USI Insurance Services
USI Insurance Services is an insurance brokerage and consulting firm that delivers diversified insurance and financial services.
Founded in 1994
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1BKey Investors
Kohlberg Kravis Roberts
2023-09-11Private Equity· $1B
2017-03-17Secondary Market
2017-03-17Acquired
Leadership Team
Stew Gibson
Senior Vice President and Chief Information Officer
Dave Petno
Vice President, Employee Benefits Consultant
Recent News
USI Insurance Services
2025-10-25
2025-10-21
Company data provided by crunchbase