Delta Dental of Michigan ยท 1 day ago
Senior Client Partner
Nashville, TN
Full-time
Hybrid
Senior Level
7+ years expDelta Dental of Michigan is one of the largest dental plan administrators in the country, focusing on improving oral health through benefit plans and community support. The Senior Client Partner will oversee strategic client relationships, drive retention and growth, and act as a trusted advisor to executives across assigned accounts.
Health Care
Responsibilities
Leads and expands strategic client partnerships by engaging executives, cultivating long-term trust, and uncovering opportunities to grow services and offerings
Represents the company externally at conferences, industry events, client meetings, and other networking opportunities, acting as a visible and credible ambassador for our brand
Drives account retention and financial performance by aligning client goals with innovative solutions and demonstrating measurable value
Presents insights, data, and recommendations persuasively to highlight impact, including product innovation, enhanced benefits, and cost savings
Owns the full client experience, proactively anticipating needs, resolving challenges, and positioning the company as a strategic partner
Shapes account strategies and advise clients on market trends, innovative benefit approaches, and value-added services
Collaborates and guides internal teams to ensure seamless delivery of client objectives while maintaining focus on strategic relationship leadership
Supports new business development efforts including RFP responses, presentations, and opportunities to expand existing accounts
Qualification
Required
Bachelor's degree in business, healthcare administration, marketing, or a related field
Seven years of experience in client-facing account management, business development, or relationship management
Ability to influence senior executives and drive measurable growth across complex or multiple client accounts
Exceptional presentation, communication, and negotiation skills with the ability to lead discussions with executives and decision-makers
Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook)
Preferred
Prior experience within healthcare, managed care, or a related industry
Experience with Government Programs (Medicaid, Medicare Advantage, or related contracts)
Company
Delta Dental of Michigan
Delta Dental of Michigan, with its affiliates in Arkansas, Indiana, Kentucky, New Mexico, North Carolina, Ohio and Tennessee
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jed Jacobson
Chief Science Officer/Senior Vice President
Andrew Woodard
Vice President, Chief Information Security Officer
Company data provided by crunchbase