Aon · 15 hours ago
Health Solutions Local Client Delivery Leader
New York, NY
Full-time
Hybrid
Senior Level
$185K/yr - $210K/yrAon is looking for a Health Solutions Local Client Delivery Leader to oversee the performance of Client Delivery colleagues in their market. This role involves mentoring staff, collaborating with leadership, and ensuring effective training and client deliverables.
ConsultingProfessional ServicesRisk Management
Responsibilities
Leading, mentoring and developing colleagues are some of our most meaningful responsibilities as leaders
Our Local Client Delivery Leaders are responsible for the overall performance of Client Delivery colleagues in their market, ensuring ongoing development and consistency in both internal resource management and external delivery of our solutions
In this position, you will contribute to the success of local colleagues and your overall market
Local Client Delivery Leaders serve as Lead Consultants on a book of business and as lead for colleagues and a partner for the Local Practice Leaders (LPL) in their market to deliver consistency in business results
Collaboration with Regional Client Delivery Leaders (RCDL) to understand organizational priorities, change management and best practice initiatives nationally and within local market
Reports to the RCDL
Learn the business and key drivers while partnering and strategizing with other key stakeholders
Continually seek to understand how each functional role contributes to the success of the business and collaborates with client delivery
Partner with LPL to understand business objectives, strategize and collaborate on efficiencies
Support the culture and keep one another informed of activities or changes impacting the market
Coordinate development and delivery of specific trainings by market segment to ensure colleagues are well supported and prepared to excel in their roles
Supervise capacity and workflow of staff to deliver on expectations for client deliverables
Manage and develop relationships with internal business partners
Partner with a sales leader to ensure team is up to date on Aon United knowledge and opportunities
Support colleagues across the market in working through client issues, addressing colleague interactions, and providing individual coaching
Direct people manager of Client Delivery colleagues in the market; responsible for colleague growth and development; actively participate in goal setting and achievement with direct reports
Build, lead and manage the overall processes and trainings for the local Client Delivery team to promote consistent client delivery and colleague development across all market segments
Leverage internal Aon talent to support targeted trainings
Engage in National and Regional Client Delivery initiatives and meetings to support ongoing projects and workstreams
Passionate about efficiency, development, and engagement
Recommend changes to processes and procedures as needed
Continually connect with leadership & management to help improve knowledge and performance for market-based team
Develop a plan for the team to help prioritize so they can accomplish goals
Guide Recruiting resources in needs of the local market, ideal candidates, interview assessment and compensation package
Responsible for supervising Client Delivery colleague capacity within the market
Partner with RCDL and LPL to plan for resource needs
Deploy colleagues in the most effective manner to meet assigned local and regional business goals and account recoverability
Effectively leverage Aon’s Management training and mentorship program to support team with overall development
Partner with local AE Leaders, Sales leaders, and LPL to help set priorities and identify revenue opportunities, ensure team is up to date on Aon United knowledge, train colleagues on finalist meeting presence and staff opportunities
Maintain education regarding market conditions, compliance regulations, etc. in collaboration with U.S. Broking team and H&B Legal team
Collaborate with Leadership team for Health Solutions and other Aon business lines to ensure standard processes & shared services are being communicated
Work closely with colleagues & internal partners to coordinate continuous improvement of internal relationships
Actively participate in Aon’s Diversity, Equity & Inclusion and community initiatives
Qualification
Required
Experience using effective verbal and written communication skills
Experience in strong interpersonal, public presentation, and persuasion skills
Manager experience recommended or shown ability to be calm in stressful situations and help guide colleagues to success
Interact with other Aon Consulting team members, Producers, Leadership, Account Executives, other Aon Solution Lines and Vendors in the market
Critical thinking and analytical problem solver able to understand qualitative and quantitative metrics to identify root causes and help influence decisions at the strategic and tactical level
Provide strategic thinking and planning skills for development of talent in the market and succession planning
Demonstrate understanding of health care industry and local markets for managed health care products
Demonstrate proficiency to interpret and communicate laws and regulations related to health care
Relevant state Accident and Health Insurance license required within a 160 days of hire date
Benefits
A 401(k) savings plan with employer contributions
An employee stock purchase plan
Consideration for long-term incentive awards at Aon’s discretion
Medical, dental and vision insurance
Various types of leaves of absence
Paid time off, including 12 paid holidays throughout the calendar year
15 days of paid vacation per year
Paid sick leave as provided under state and local paid sick leave laws
Short-term disability and optional long-term disability
Health savings account
Health care and dependent care reimbursement accounts
Employee and dependent life insurance and supplemental life and AD&D insurance
Optional personal insurance policies
Adoption assistance
Tuition assistance
Commuter benefits
An employee assistance program that includes free counseling sessions
Company
Aon
Aon is a global provider of risk management, insurance and reinsurance brokerage, human resources solutions, and outsourcing services.
Founded in 1979
10001+ employees
H1B Sponsorship
Aon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (19)
2023 (13)
2022 (1)
2021 (21)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$1.94BKey Investors
Citibank NABerkshire Hathaway
2023-10-24Post Ipo Debt· $1B
2021-05-17Post Ipo Equity· $942.6M
1987-01-01IPO
Leadership Team
Alejandro Galizia
CEO Latin America, AON
Andy Marcell
CEO Global Solutions
Recent News
Yahoo Finance
2026-01-05
Life Insurance International
2026-01-05
Company data provided by crunchbase