Client Relationship Manager (Greater Seattle Area, WA) jobs in United States
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Cognizant · 19 hours ago

Client Relationship Manager (Greater Seattle Area, WA)

Cognizant is seeking an experienced Client Relationship Manager to join their Communications, Media, and Technology team, focusing on driving growth with strategic high-tech clients in the Seattle area. The role involves managing client relationships, driving revenue, and ensuring exceptional client satisfaction while leveraging prior experience and industry expertise.

ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
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Responsibilities

Leverage prior Microsoft experience and contacts to accelerate business development and establish a strong pipeline of opportunities
Balance sales and delivery responsibilities, ensuring high-quality execution while driving strategies for account penetration and cross-selling Cognizant’s emerging services, including AI-based technologies
Drive profitable growth through identifying and closing new, renewal, and expansion opportunities
Understand client business priorities and align Cognizant’s solutions to deliver measurable outcomes, particularly in AI, automation, and data-driven transformation
Build and maintain relationships across multiple levels within client organizations, including executive stakeholders
Collaborate with Cognizant service lines and innovation teams to develop and execute account strategies
Lead proposal development, deal reviews, and executive summaries for large opportunities
Identify and leverage strategic partnerships and alliances to expand account footprint
Manage end-to-end account operations, including forecasting, budgeting, and overall P&L accountability

Qualification

Microsoft experienceAI-driven solutionsClient relationship managementP&L managementSales strategy developmentExecutive presenceRelationship buildingTeam leadership

Required

15+ years of experience in client-facing or account leadership roles within IT professional services or consulting
Proven success in selling into Microsoft or similar large technology enterprises, with strong knowledge of their ecosystem and procurement processes
Must possess a minimum of 5 years of experience in selling to Microsoft
Ability to quickly build a book of business leveraging prior contacts and relationships
Experience managing $10M+ P&L and driving measurable revenue/profit growth
Strong understanding of technology trends, including AI, machine learning, and automation solutions
Demonstrated ability to sell AI-based technologies and articulate business value of AI-driven transformation
Track record of closing large managed services deals (multi-million $, multi-year contracts)
Exceptional relationship-building skills and executive presence
Ability to navigate complex organizations and influence through content and confidence
Experience leading diverse teams and collaborating in a multi-cultural environment

Preferred

Prior certification on sales programs such as 'Holden' or 'Miller Heiman' is good to have
Recent certification in Cloud and AI (Basic) would be good to have

Benefits

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Company

Cognizant

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Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.

Funding

Current Stage
Public Company
Total Funding
$0.24M
Key Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO

Leadership Team

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Ravi Kumar S
Chief Executive Officer
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Anil Cheriyan
CTO / EVP Strategy & Technology
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Company data provided by crunchbase