Pulte Mortgage · 19 hours ago
Senior Scrum Master/Agile Coach (Pulte Mortgage)
Pulte Mortgage is a lending services company dedicated to helping customers achieve homeownership. They are seeking a high-impact Scrum Master/Agile Coach to lead the Scrum Master team, enhance Agile maturity, and drive delivery excellence across product teams.
FinanceFinancial ServicesLending
Responsibilities
Serve as a transformational leader driving enterprise-wide Agile adoption, culture change, and delivery excellence
Define and communicate a clear Agile transformation vision aligned with organizational strategy and business outcomes
Build strong partnerships with business and technology leaders to ensure alignment, influence enterprise decision-making, and promote a product-centric operating model
Act as a change agent who fosters collaboration, empowerment, innovation, and continuous improvement across teams and programs
Lead, hire, develop, coach, and retain a high-performing team of Scrum Masters and Agile practitioners, building strong internal Agile capabilities
Provide ongoing mentorship and professional development for Scrum Masters, Product Owners, Agile teams, and leaders, reinforcing Agile values, product thinking, and effective delivery practices
Ensure teams receive ongoing Agile training and development to deepen skills, strengthen Agile maturity, and cultivate a culture of learning, improvement, and innovation
Identify and eliminate team and organizational anti-patterns, reinforcing healthy behaviors, sustainable pace, and high-quality engineering and delivery
Coach individuals and teams on Agile theory, values, principles, product management practices, and continuous improvement
Guide teams in self-organization, cross-functional collaboration, effective team dynamics, and interpersonal communication
Ensure teams clearly understand business goals, product vision, user stories, acceptance criteria, and Definition of Done; facilitate creation of team working agreements and effective backlog practices
Protect teams from interruptions, remove impediments, manage risks, and create an environment where teams can perform at their highest level
Conduct ongoing assessments to evaluate team maturity and performance, coaching teams to improve predictability, quality, delivery flow, and customer value
Establish standards and provide leadership to ensure sprint backlogs are well-managed, commitments realistic, stories swarmed, sprint goals met, and quality/performance expectations achieved
Partner with Product Managers/Product Owners to ensure backlogs are well-groomed, prioritized, sufficiently deep (2–3 sprints), and transparent
Facilitate Agile ceremonies and product delivery activities including daily stand-ups, backlog refinement, sprint planning, sprint reviews, and retrospectives
Assist with cross-team dependency management, delivery coordination, integrated testing, and release planning/execution
Define, track, and analyze Agile metrics (e.g., velocity, predictability, flow, value delivery) through meaningful dashboards, KPIs, and OKRs to inform decisions and drive improvement
Use insights from data, retrospectives, and experimentation to inspire innovation and guide changes that enhance software engineering capabilities, delivery speed, and product outcomes
Collaborate broadly to educate teams and leaders on Agile principles, best practices, frameworks, and tools that enable efficient workflows and effective product delivery
Drive cross-functional alignment and shared understanding through activities such as story mapping, value-stream mapping, product inception, persona definition, and roadmap development
Qualification
Required
Minimum of high school diploma or equivalent (GED) required
Professional Scrum Master or Certified Scrum Master credential required
5+ years of Scrum/Agile experience with excellent working knowledge of agile frameworks, ceremonies, processes, roles, and responsibilities
5+ years of agile coaching experience, leading, training, facilitating teams
5+ years of experience collaborating with business stakeholders to deliver quantifiable business value required
Demonstrated prior experience as a people leader, including direct management, coaching, and development of team members
Proven ability to lead, motivate, and build high-performing teams in an agile environment
Excellent communication skills, ability to build rapport, share findings, and explain tradeoffs to technical and nontechnical audiences alike
Ability to read communication styles of team members from a broad spectrum of disciplines
Group facilitation skills with a demonstrated ability for constructively navigating conflict
Facilitate conflict resolution while keeping a positive spin on team learning
Proficient at developing strong relationships that foster the spirit of innovation, improvement, and collaborative solutions and developments
Enabling continuous improvement through documentation of best practices, training, capacity management, and rules of engagement
Participate proactively in developing and maintaining team standards, tools, and best practices, including performance product/value measurements
Previous experience coaching product owners, scrum masters, and team members
Experience with Azure DevOps, MS Teams, MS SharePoint
Organized, persuasive, encouraging, and motivating
Preferred
Bachelor's degree preferred
Advanced Certifications (A-CSM, PSM II, CSP-SM, ICP-ACC, ICP-ATF) preferred
Path to Agility agile framework certification, experience or familiarity preferred
Experience in financial services preferred
Benefits
Up to 9 paid company holidays per year
Up to 6 days of sick pay
Up to 17 PTO days per year (and up to 22 PTO days per year upon 10 or more years of service)
401(k) Plan
Medical, dental, and vision insurance coverage
Company-paid disability
Basic life insurance
Parental leave
Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity
Employee Assistance Program
Tuition reimbursement (as applicable)
State required benefits such as paid family and medical leave insurance and/or paid sick time as applicable
Company
Pulte Mortgage
Pulte Mortgage is a financial services company that provides lending and new home construction financing for customers.
H1B Sponsorship
Pulte Mortgage has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Recent News
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