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CBTS · 1 month ago

Project Manager III

United States

Full-time

Remote

Mid, Senior Level

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. The Managed Services IT Project Manager is responsible for planning, coordinating, and delivering technology projects that support ongoing managed services engagements, ensuring seamless implementation and optimization of IT services for clients.

Cloud ComputingCloud InfrastructureConsultingInformation TechnologyService Industry

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Lead projects related to managed services onboarding, infrastructure upgrades, and service enhancements

Develop detailed project plans, timelines, and resource allocation strategies

Ensure projects meet scope, schedule, and quality standards

Act as the primary point of contact for clients during project phases

Communicate project status, risks, and issues proactively

Align project deliverables with contractual SLAs and client expectations

Oversee smooth transition from project implementation to steady-state managed services

Ensure compliance with ITIL and managed services frameworks

Maintain documentation for governance and audit requirements

Identify operational and technical risks early and implement mitigation strategies

Escalate critical issues and drive resolution in collaboration with service delivery teams

Track project budgets and ensure profitability

Manage scope changes and obtain necessary approvals

Qualification

ITILProject ManagementRisk ManagementClient ManagementBudget ManagementCommunicationDocumentation

Required

Experience in project management, specifically in managed services onboarding, infrastructure upgrades, and service enhancements

Ability to develop detailed project plans, timelines, and resource allocation strategies

Proven track record of ensuring projects meet scope, schedule, and quality standards

Strong client and stakeholder management skills, acting as the primary point of contact during project phases

Excellent communication skills to proactively communicate project status, risks, and issues

Experience aligning project deliverables with contractual SLAs and client expectations

Knowledge of ITIL and managed services frameworks for compliance

Ability to maintain documentation for governance and audit requirements

Experience in identifying operational and technical risks and implementing mitigation strategies

Ability to escalate critical issues and drive resolution in collaboration with service delivery teams

Experience in tracking project budgets and ensuring profitability

Ability to manage scope changes and obtain necessary approvals

Company

CBTS

Glassdoor4.0

CBTS provides end-to-end IT and communications solutions that allow businesses to improve efficiency, enable innovation, and mitigate risk.

Founded in 1994

Cincinnati, Ohio, USA

1001-5000 employees

https://www.cbts.com

H1B Sponsorship

CBTS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)