Apply on Employer Site

WellNow Urgent Care · 3 weeks ago

Director, Learning and Development Doctor & Field Clinical Development

Chicago, Illinois

Full-time

Onsite

Director/Executive

$153K/yr - $180K/yr

7+ years exp

WellNow Urgent Care, part of The Aspen Group, is a leading retail healthcare business support organization in the U.S. They are seeking a Director of Doctor & Field Clinical Development to lead the Learning and Development strategies for clinical roles, ensuring effective onboarding and continuous professional development. This role requires collaboration with various teams to design impactful learning solutions and support the needs of healthcare professionals.

BiotechnologyHealth CareHospitalWellness

Responsibilities

Support and enable successful onboarding and integration of Aspen Dental’s new doctors, owners, and field clinical roles including hygienists, dental assistants and lab technicians

Partner with senior leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams to understand specific developments needs for doctors, owners and field clinical roles, including clinical skill development, leadership and professional development and business management skills

Design and deliver a suite of highly effective onboarding solutions, programs, tools and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc

Drive a learning culture across the organization

Understand the specific needs of doctors, owners and field clinical roles as learners so you can advocate and adapt for their specific needs and preferences

Ensure all development programs are aligned and leveraged across a broader audience of doctor and field clinical team members as well as front office roles

Evaluate existing programs/content for impact and alignment with organizational needs. Provide recommendations for learning experiences that increase reach, impact, and future capability requirements

Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to improve the experience for future learners

Partner with others to solve business problems and contribute expertise and support beyond doctor and field clinical development as needed

Qualification

DevelopmentAdult Learning TheoryData AnalyticsOnboarding ProcessesDigital LearningConsultation SkillsCommunicationFacilitation SkillsMentoring SkillsFlexibility

Required

Bachelor's degree required

A minimum of 7+ years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce

A minimum of 5+ years leading a team of L&D professionals

Advanced understanding of adult learning theory and principles

Understanding of DSOs (dentistry service organizations) or similar medical industries is desirable

Previous experience developing onboarding processes and programming

Strong business insight, with the ability to credibly make a business case, by linking current and anticipated business challenges with learning and development solutions

Well versed in digital learning, just-in-time / micro-learning, and blended learning strategies

Strong capabilities in data analytics (as it pertains to measuring learning)

Experience providing consultation to senior leadership on strategic initiatives

Excellent communication and influencing skills at all levels in the organization and extremely flexibility to be proactive in a fast-paced, ever-changing environment

Excellent facilitation and mentoring skills

Ability to travel as needed

Preferred

Master's degree preferred

Experience leading learning in this field is preferred

Company

WellNow Urgent Care

Glassdoor2.6

WellNow Urgent Care is one of the fastest-growing providers of urgent medical care, virtual care, occupational health services and clinical research in the United States.

Founded in 2011

Nashville, Tennessee, USA

1001-5000 employees