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CSAA Insurance Group, a AAA Insurer · 1 month ago

Sr. Commercial Casualty Claims Specialist (Remote)

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

CSAA Insurance Group, a AAA Insurer, is looking for a motivated and innovative Sr. Commercial Casualty Claims Specialist to join their team. The role involves managing 1st and 3rd party injury claims of low to moderate complexity and requires the candidate to become licensed in several states to handle claims across the nation.

AssociationAuto InsuranceCommunitiesHealth CareInsuranceNon ProfitTravel Agency

Comp. & Benefits

No H1B

Responsibilities

Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision

Handle all aspects of liability injury claims of low to moderate complexity to include all coverage, liability and damage concerns

Handle 1st party exposures to include Medical Payment coverage, PIP, Uninsured Motorists, Under-insured Motorists claims as well as ADB (Auto-Death Benefit) claims

Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as needed

Make coverage determinations and conduct investigative work of a complex nature, advising customers as to accurate course of action related to coverage issues

Make appropriate liability determinations based upon the evidence gathered

Evaluate any potential for subrogation and initiate an initial notice of subrogation request

Develop negotiation strategies to resolve claims effectively and efficiently with insureds, claimants, or representatives of the injured parties

Communicate pertinent case facts to a supervisor, manager or committee when appropriate

Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)

Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)

Travels as needed for role, including divisional / team meetings and other in-person meetings

Fulfills business needs, which may include investing extra time, helping other teams, etc

Qualification

Casualty claims experienceAdjuster's licenseCommercial claims handlingBilingual (Spanish)Investigative skillsNegotiation strategiesCommunication skills

Required

4-5 years of claims experience with a minimum of 3-5 years in casualty adjuster experience

High school (HS/GED) or a minimum of 3 years experience in casualty claims role within P&C insurance industry

Must hold an Adjuster's license for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment

Preferred

5+ years of casualty claims adjuster experience

BA/BS in business, insurance or related area, or equivalent combination of education and experience

Commercial Claims handling experience

Bilingual (Spanish) a plus

Benefits

Performance bonus

401(k) with a company match

Company

CSAA Insurance Group, a AAA Insurer

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Why we're forever forward -- At CSAA IG, one thing will always endure: our commitment to excellence in everything we do for our members, employees and communities.

Founded in 1914

Walnut Creek, California, USA

1001-5000 employees