Goodwill Manasota · 1 month ago
Manager in Training (FT)- Venice/Sarasota
Goodwill Manasota is focused on creating a positive work environment with an emphasis on training and self-empowerment. The Manager in Training (MIT) will lead and develop team members while ensuring excellent customer service and compliance with company policies and procedures.
CommunitiesConsultingNon Profit
Responsibilities
Ensures and provides open and honest communication that encourages that all team members do not place themselves, donors or customers in harm’s way
Communicates and supports Goodwill’s drug-free workplace, strives for and maintains a positive work environment following Goodwill’s Core Values and Guiding Principles
Understands represents Goodwill’s zero tolerance for harassment, substance abuse, workplace violence, failure to report medical incidents (work or non-work related), and theft or other related offenses
Ensures 100% world-class customer service
Hires, trains, develops, supervises, and evaluates team members within the framework of Goodwill policies and procedures and job descriptions
Develops, trains, and supervises Assistant Team Leaders (ATLs), GGC Key Holders and Front-End Key Holders, ensuring they are able to perform any of the duties and responsibilities outlined in their position description on a regular or intermittent basis with the goal of preparing then for future advancement
Operates the GGC within budgeted expense to revenue ratios and donor value
Ensures good stewardship of all donations, through proper handling and processing of incoming donation flow in and out of the GGC in accordance with Goodwill policies and procedures
Schedules/maintains labor and payroll in accordance with Goodwill policies and procedures
Responsible for image, maintenance, loss prevention, safety, and security of the GGC in accordance with GIMI policies and procedures
Responsible for ordering and maintaining supplies and all other Goodwill property in a secure manner in accordance with established budget and practices
Is responsible for:
Cash handling
Monthly Safety Site Inspection
Incident/Accident reports
Petty Cash and Expense Reports
Purchase and supply orders
Daily/Monthly/Quarterly Reports and analysis
Team Meeting Minutes
New Goods Inventory
Weekly Scheduler with two weeks scheduled for all team members
WESA Reports completed in an accurate and timely manner
Work requests (Facility Maintenance and Information Support)
Maintains compliance with Commission on Accreditation of Rehabilitation Facility (CARF) standards
Keeps informed of product knowledge, industry trends, and competitive pricing through comparative shopping of competitors (e.g., full or discount retail, consignment, and second-hand thrift.)
Performs assigned duties within the framework of our Guiding Principles and Core Values
Attends in-service and related training as assigned by Operations Leadership
May be asked to participate in activities outside of Goodwill
Performs other duties as assigned by Operations Leadership
Qualification
Required
Minimum of two years of management/supervisory experience in a business (retail) setting preferred
Strong leadership, interpersonal, and verbal and written communication skills
Basic computer skills
MITs are required to be available for opening the store a minimum of two times per week, with a mandatory obligation to open at least once per week
MITs must be available to close the store at least twice per week, with a requirement to do so at least once per week
MITs are expected to approve payroll each payroll Monday, and work a minimum of two Saturdays per month
Must have a reliable means of transportation
Preferred
Associate's Degree in business or related field preferred
Benefits
Medical, Dental, & Vision Insurance
Employer Paid Life Insurance
401K Retirement Plan with an Employer Match
Paid Time Off
25% Store Discount
Teladoc copays covered by Goodwill
Access to a Life Coach
Training and Development Opportunities
Education Assistance and Incentives
Comprehensive Wellness Program with Incentives