Patient Services Representative jobs in United States
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UPMC · 17 hours ago

Patient Services Representative

positionBridgeville, PA
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

UPMC is a healthcare provider that focuses on delivering exceptional patient experiences. The Patient Services Representative role involves welcoming patients, educating them on financial obligations, scheduling appointments, and ensuring a positive experience for patients and families.

BiotechnologyHealth CareHospitalMedical
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H1B Sponsor Likelynote

Responsibilities

Greet patients warmly, guides them through self-arrival technology or check-in, and collects copayments at the point of service
Confirm/update patient information, schedule follow-up appointments, and connect patients to resources for ancillary services
Provide clear instructions, follow up on unresolved patient needs, and take appropriate action for service recovery
Register patients for Biometrics, promote MyUPMC, assist with financial education, verify insurance, and obtain consent forms
Handle phone calls, assist with administrative tasks, and other duties as needed

Qualification

EpicMedipacMedical terminologyCustomer serviceTyping skillsOffice equipmentFinancial educationHigh school diplomaAssociates DegreeExperience in billing

Required

High school graduate or equivalent is required

Preferred

Associates Degree preferred
Two years of experience in a high volume medical / billing / fiscal or customer service function is preferred
Previous Registration experience preferred
Prior experience with Medipac, Epic, or other health records systems is preferred
Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred
Knowledge of medical terminology is preferred

Company

UPMC

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UPMC is one of the leading nonprofit health systems in the United States. A $10 billion integrated global health enterprise headquartered
dateFounded in 1893
location
Pittsburgh, Pennsylvania, USA
people-size10001+ employees
web-link
https://www.upmc.com/

H1B Sponsorship

UPMC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2023 (4)
2022 (7)
2021 (7)
2020 (13)

Funding

Current Stage
Late Stage
Total Funding
$0.46M
Key Investors
Appalachian Regional Commission
2024-09-18Grant· $0.46M

Leadership Team

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Leslie Davis
Chief Executive Officer
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Frederick M. Hargett
Chief Financial Officer
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Recent News

Bizjournals.com Feed (2025-11-12 15:43:17)
UPMC Magee-Womens expands services to Washington hospital as part of $300M investment
2026-01-07
Business Feed
UPMC boosts Q3 operating revenue 13% to $25 billion
2025-11-28
Business Wire
Abridge’s AI Platform to Ease Clinical Documentation Burden Across UI Health’s Enterprise
2025-11-24
Company data provided by crunchbase