IT Business Process Analyst / Project Manager (BPA/PM) jobs in United States
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NEOGOV · 3 weeks ago

IT Business Process Analyst / Project Manager (BPA/PM)

positionSuite 2050 Seattle, WA
timeFull-time
remoteHybrid
senioritySenior Level
money$51.88/hr - $77.82/hr
date5+ years exp

NEOGOV is a company that supports the City of Seattle's Law Department. They are seeking a Business Process Analyst / Project Manager to improve business processes and incorporate new technology in the Civil and Criminal Divisions of the City Attorney’s Office.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Analyze a variety of informational and operational needs to recommend solutions, including incorporation of advanced technology, best practices in case and document management, and compliance with government requirements
Manage full life cycle of business process improvements, including defining scope and resource allocation, schedule and benchmarks, and implementation strategy
Coordinate with Criminal and Civil Division stakeholders, subject matter experts, and end users to understand and prioritize business needs, determine steps and technical tools to meet requirements, and liaise with internal Information Technology team and outside vendors to integrate systems
Develop and execute change management strategies for policy adoption, procedural updates, and advanced practices that include regular communication with end users
Maintain system to track progress of concurrent projects, establish tools for measuring performance, and give feedback to Criminal and Civil Division stakeholders and internal Information Technology team
Oversee implementation, integration, and maintenance of case management and timekeeping systems, including ongoing reporting features and enhancements
Liaise with internal eDiscovery and public disclosure teams to assess and recommend workflows related to retention, litigation holds, and records organization
Regularly review existing technical resources and strategize how to further incorporate use
Document policies and procedures for legal technologies, and aid in training end users
Oversee creation and maintenance of onboarding materials and handbooks
Analyze constraints to capacity to recommend possible efficiencies, resource reallocation, or outside support considering personnel and budget parameters
Help prepare Requests for Proposals or research of solutions, evaluation of consultant proposals, and selection and assessment of contracts
Review and update SharePoint content and project-related Teams channels
Participate in and represent Criminal and Civil Division priorities in interdepartmental committees, including Citywide Records Management
Meet regularly with representatives from Criminal Division, Civil Division, and internal Information Technology team to prioritize projects and evaluate pending tasks

Qualification

Business process analysisChange managementProject managementMicrosoft 365EDiscovery applicationsRelational databasesLow Code Process AutomationsCustomer service skillsEffective communicationCreative thinkingOrganizational skills

Required

Minimum 5 years in business process analysis, project management, or equivalent experience
Strong knowledge of project management and change management methodologies
Effective written and oral communication skills
Creative and strategic thinking, and ability to work under pressure
Excellent organizational, time management, and customer service skills
Attentive to detail, and able to manage multiple deadlines and competing priorities
Ability to build relationships with stakeholders and various team members
Experience with Microsoft 365, Cloud-Based Services, and Office

Preferred

Experience with governmental agencies and records retention policies
Familiarity with case management and eDiscovery applications, and relational databases
Familiarity with LawBase, NUIX Discover, Intapp Time, RecordPoint
Experience with public sector performance measurement and program evaluation
Experience with Microsoft 365, Purview eDiscovery, Dynamics, Power Platform, SQL, DevOps, Visio, Project, PowerBI and/or Tableau Desktop
Experience with creating and maintaining Low Code Process Automations and using AI in a Microsoft 365 stack

Benefits

Vacation
12 official holidays and 2 floating holidays
Sick
Paid parental leave
Medical
Dental
Vision
Life
Long-term disability insurance for employees
Defined benefits retirement program

Company

NEOGOV

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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Recent News

Canada NewsWire
CPP Investments Net Assets Total $777.5 Billion at Second Quarter Fiscal 2026 Français
2025-11-14
Financial Post
CPP fund grew by more than $45 billion in fiscal second quarter on surging equities
2025-11-14
Government Technology US
Gov Tech Biz Quarterly Roundup: Q3 2025 With Jeff Cook
2025-10-31
Company data provided by crunchbase