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PagerDuty · 2 days ago

Senior Director, Product Marketing Operations and Competitive Intelligence

Atlanta, GA

Full-time

Hybrid

Director/Executive

$180K/yr - $304K/yr

10+ years exp

PagerDuty, Inc. is a global leader in digital operations management, seeking a seasoned leader to establish and spearhead their Product Marketing Operations and Competitive Intelligence function. The role involves leading a dedicated team to drive product launches, cultivate competitive intelligence, and report on progress across initiatives.

AnalyticsCloud ComputingInformation TechnologyIT ManagementSaaSSoftware

Comp. & Benefits

Responsibilities

Establish, document and maintain product market launch framework, operating model and launch calendar that aligns with development and the field

Organize and execute critical product launches, driving the planning and execution of launch activities, events/webinars and ensuring alignment and readiness across all marketing work streams, while coordinating overall readiness with development and field teams

Manage a team that builds and runs a competitive intel program that serves as the internal authority on competitive dynamics, equipping sales teams with sharp differentiation, timely insights and effective strategies to win

Partner with PMMs, Field, and Enablement stakeholders to define, build and deliver repeatable sales motions to drive annual operating targets (pipeline, billings, net-new logos)

Organize and drive quarterly and yearly planning and operating plans for product marketing, including reporting results to key stakeholders; organize and drive PMM all-hands and leadership meetings and related presentations

Drives the establishment of consistent templates, frameworks, and constructs for use across the team

Drive the planning, delivery and quality of content for any cross-product activity, such as launch content, major event session tracks, and product marketing related enablement programs for sales revenue achievement

Qualification

B2B marketingProduct marketingProject managementCompetitive intelligenceAnalytical skillsCommunication skillsTeam leadershipNegotiation skills

Required

10+ years of experience in B2B marketing, market research, or a related field

5+ years' experience leading a marketing function, or similar, used to managing multiple projects at one time within established timelines

Proficient in planning and project management skills

Ability to handle individual contributor and detail-oriented responsibilities in addition to people management responsibilities such as guiding, performance managing and mentoring a team

Strong analytical skills and experience in quantitative and qualitative research methods, translating complex data into actionable insights

Delivers results efficiently with a high sense of urgency when applicable

Excellent communication and presentation skills, both written and verbal

Ability to build strong partnerships at all levels of leadership and manage by influence

Seamlessly negotiates and manages conflict

Preferred

Experience in high growth companies

Software/SaaS/B2B technology industry experience is preferred

Experience in product marketing, specifically experience in managing launches at scale

Benefits

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity

ESPP (Employee Stock Purchase Program)

Retirement or pension plan

Generous paid vacation time

Paid holidays and sick leave

Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO

Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

Paid volunteer time off: 20 hours per year

Company-wide hack weeks

Mental wellness programs