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Caterpillar Inc. · 4 days ago

Digital Program Manager; ERP Template

Peoria, IL

Full-time

Onsite

Mid, Senior Level

$126K/yr - $189K/yr

Caterpillar Inc. is embarking on a bold digital transformation to revolutionize their dealers’ systems. They are seeking a delivery-focused ERP Template Program Manager to track progress, issues, and risks for a team of Deployment Consultants supporting Caterpillar Dealers and their selected System Integrator to deploy their Dealer ERP.

ConstructionMachinery ManufacturingManufacturingMechanical Engineering

No H1B

Responsibilities

Facilitating meetings and discussions with Cat Digital & DSD leaders to share continual update and full transparency of status for ERP Deployments

Identifying, escalating, tracking risks, issues and cross-team dependencies so deployment projects run to committed time schedules and expected quality

Managing the Azure DevOps environment and DRM to support efficient deployment projects and accurate recording of Caterpillar Dealer Deployment needs for successful project completion

Achieve Enterprise set Deployment targets for each calendar year

Managing the day-to-day activities of projects, including overseeing project responsibilities and schedules. Developing contingency plans for potential risks

Evaluating and managing deliverables to ensure that service expectations are achievable, developed, and met

Monitoring and track project results for significant deviations. Ensuring adherence to quality standards and processes

Assist project managers to provide program information to dealers

Update enterprise partners and stakeholders on status, risks, and issues

Qualification

Microsoft Dynamics 365Azure DevOpsIT Program ManagementERP ConfigurationAgile MethodologiesProject ManagementAnalytical SkillsStakeholder ManagementConsensus BuildingTechnical InterpretationInterpersonal Skills

Required

ERP & Systems Knowledge (MS Dynamics 365 focus)

Hands-on experience with Microsoft Dynamics 365 in a product, process or deployment leadership role

Understanding of ERP configuration, security, and integrations with related systems

Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: ERP and CRM products)

Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives

Skilled at developing, refining, and communicating tactical plans for large scale, complex projects, preferably dealer related

Knowledge of project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule. Conducts regular progress meetings, tracks and reports on the progress made in a project team

Knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources. Ensure that technical objectives and functional requirements align in all IT projects. Ability to assess and report project risks and issues

Preferred

Bachelor's Degree or equivalent experience preferred

Extensive experience in digital deployments, IT operations, or program/project management

Proven experience with project management concepts including project charters, scheduling and planning projects and successful completion

Previous Agile training (sprint planning, daily scrums, sprint, retrospective)

Working knowledge of Azure DevOps

Advance knowledge of Excel, MS PowerPoint, and MS Project

Proficiency in collaboration tools (SharePoint, Teams) and dashboards (Power BI)

Excellent interpersonal skills are required to deal with sensitive issues, develop others, or influence others inside and outside the department to take specific actions

Strong analytical skills to interpret requirements and support decision-making

Exceptional facilitation and stakeholder management abilities

Ability to interpret technical requirements and coordinate multi-party activities

Capacity to build consensus and simplify complex information

Knowledge of the Caterpillar digital portfolio preferred

Knowledge Caterpillar Dealer Operations preferred