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Harbor · 3 weeks ago

Business Analyst & Workflow Consultant, Legal Technology

United States

Full-time

Remote

Mid Level

3+ years exp

Harbor is a leading provider of expert services in legal technology and operations. They are seeking a Business Analyst & Workflow Consultant to help reshape legal departments by identifying automation opportunities and designing efficient workflows, working closely with Fortune 500 companies.

FitnessHealth Care

Responsibilities

Conduct interviews, research, and process observations to identify automation opportunities

Create process maps, requirements documents, and solution designs that reflect optimized workflows

Troubleshooting conditional logic and data validation to ensure reliable workflow performance

Multitask and prioritize effectively in a consulting environment, managing multiple client relationships and concurrent projects

Develop, test, and deploy automated workflows using no-code/low-code platforms with a focus on efficiency, error handling, and integration logic

Serve as the voice of the user—ensuring intuitive, efficient, and delightful end-user experiences

Lead workshops, demos and live solutioning sessions, bridging communication between technical and non-technical stakeholders

Maintain project ownership: monitor timelines, scope, and budget to ensure successful outcomes

Deliver client-facing reports, proposals, and supporting documentation

Build expertise in legal technology tools, workflow design principles, and system integrations

Collaborate with cross-functional teams including engineers, legal professionals, and developers

Stay ahead of legal tech trends and identify areas for innovation and growth

Qualification

Process automationWorkflow designLegal technologyNo-code/low-code platformsProcess documentationAnalytical skillsEntrepreneurial mindsetTechnical aptitudeClient engagementCommunication skillsCollaboration