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Fidelity Bank · 3 weeks ago

PRODUCT ANALYST – Private Market Customer Solutions

Merrimack, NH

Full-time

Hybrid

Senior Level

6+ years exp

Fidelity Bank is dedicated to improving customer value through innovative solutions. As a Product Analyst Consultant, you will leverage your expertise in Private Company Equity Administration and product development to deliver technology solutions and enhance customer experiences.

BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management

Responsibilities

Translate business requirements into system specifications and recommend enhancements to batch functionality

Lead analysis of business and batch processes to identify user needs and document requirements

Collaborate with multi-functional teams

Facilitate critical coordination across teams including planning, design and problem-solving

Develop and maintain Agile artifacts including user stories, acceptance criteria, and product backlogs

Build and implement test scenarios to validate solution effectiveness and business value

Present findings and recommendations to all levels of management

Drive continuous improvement in processes, policies, and procedures

Qualification

Business analysisAgile methodologiesData analysisProduct documentationBatch application developmentUser acceptance testingDatabase queriesData mappingAnalytical skillsInnovation focusCommunication skillsProblem-solving skillsCollaboration skills

Required

6+ years of experience in business and systems analysis, including Agile methodologies, data analysis, batch application development, data mapping, flowcharts, user acceptance testing, and product documentation

Demonstrate an ability to lead complex analysis and translate highly technical and non-technical requirements

Good business judgment – understands and focuses efforts on key business priorities, thinks holistically, uses business partners and focuses on return on investment

Think strategically – understand customer, business partner needs and prior lessons to advise strategy direction and ongoing decision making

Synthesizing sophisticated data from multiple, disparate sources and present analysis, relevant insights and themes in a simple/clear way

Solid focus on innovation and continuous improvement

Experience with database queries and general data architecture

Familiarity with APIs and batch processing

Superb communication skills – written, verbal, and presentation

Strong analytical and problem-solving skills

Demonstrated ability to influence and collaborate across organizational boundaries

Bachelor's degree or equivalent experience encouraged