Small Animal Customer Service Representative jobs in United States
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Community Veterinary Partners · 1 day ago

Small Animal Customer Service Representative

positionQuakertown, PA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$15/hr - $15/hr

Community Veterinary Partners is seeking Customer Service Representatives to join their Small Animal Reception team at Quakertown Veterinary Clinic. The role involves being the first point of contact for clients, providing information about services, scheduling appointments, and maintaining client records.

Health CareHospitalService Industry

Responsibilities

Answer telephones and place calls quickly, efficiently and in a professional and friendly manner
Respond to inquiries and provide information about products and services
Greet clients, enter or update client and pet information into the practice computer system
Schedule appointments and check clients in/out for appointments and services
Monitor reception area and maintain awareness of patient conditions
Prepare client invoices and obtain payment after services are performed
Perform over the counter sales of specialty merchandise and prescription diets
General clerical duties, such as filing documents, checking and sending mail and email, and maintaining client records

Qualification

Customer service experienceSales experienceMultitaskingPositive demeanorCommunication skills

Required

Previous experience in customer service, sales, or other related fields required
Ability to build rapport with clients
Ability to prioritize tasks and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

Benefits

401k Matching
Medical, dental, vision benefits.
Mental Health Benefits
Employee Discounts
Holiday pay
Paid time off
Life insurance
Disability Insurance
Shift differentials
On the job training
Access to Online Educational Portal
Staff Events
Shift differentials of up to $2.50 more

Company

Community Veterinary Partners

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Community Veterinary Partners co-owns and manages hospitals with veterinarian owners to create a long-term and sustainable practice.
dateFounded in 2009
location
Bala Cynwyd, Pennsylvania, USA
people-size1001-5000 employees
web-link
http://cvpco.com

Funding

Current Stage
Late Stage
Total Funding
$1.63M
2019-01-01Private Equity
2015-11-17Acquired
2012-01-23Series B· $1.13M

Leadership Team

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Fali Sidhva
CEO
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Kevin Ruffe
Chief Executive Officer
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Recent News

The Philadelphia Inquirer
Bala Cynwyd real estate investor looks for “high-passion” doctors in medical office deals
2025-10-01
Company data provided by crunchbase