GLOTECH, Inc. · 3 days ago
IT Manager
Orlando, FL
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expGLOTECH, Inc. is a privately owned Information Technology firm serving military, federal, and commercial clients. The IT Manager role involves leading IT efforts to achieve business goals, managing internal IT professionals, and ensuring effective communication and collaboration across departments.
Information TechnologyInternetService Industry
Responsibilities
Foster a business-oriented culture and continual service improvement techniques
Provide consistent implementation of solutions while ensuring the delivery of service to internal customers across all SEA locations
Build a collaborative team environment that fosters creativity, innovation and transparency
Build and maintain relationships with other IT leaders to develop a clear understanding of business needs; ensures cost-effective solutions are in place to meet those needs, and is able to respond with agility to changing business priorities
Manage a portfolio of development and support efforts - deliver needed functionality within budgets and timelines
Conduct yourself and mentor team to display strong code of conduct adherence
Leverage influencing and negotiation skills across IT and the enterprise to enable cost-effective and innovative shared solutions in achievement of business goals; participate in the assessment of external and internal capabilities required to achieve desired business goals
Develop employees and monitor team effectiveness to achieve timely desired results
Manage initiatives by leveraging software architects and best practices in new system development efforts across a subset of SEA functional departments
Maintain currency on new technologies and platforms, and provide direction on what emerging technologies should be introduced, integrated and assimilated with the enterprise
Understand, enforce, and monitor best practices within their IT efforts – including ITIL, SDLC, change management, quality management and SOX and PCI compliance; understand business context to decisions made within and across groups
Understand impact of Consumer Privacy regulation (i.e. GDPR and CCPA) and requirements for maintaining and improving system performance to ensure system and data compliance
Work with other IT Leaders to implement, support and maintain and data strategy for assigned systems
Engage and advise key business and senior IT stakeholders throughout SEA - align their teams’ efforts to business goals and priorities
Maintain positive vendor relations, prepare SOW’s, ROM’s, SLA’s MSA’s, and Contracts for IT Senior Leadership review
Managing and monitoring all installed systems, applications and databases
Managing security, backup, and redundancy strategies
Managing the network infrastructure
Responsible for planning, organizing, and directing the Security Team to ensure the stable operation of the Security infrastructure
Provide senior level resolution to internal client issues, champion change and effectively manage the implementation of new ideas
Take lead of any high severity outage of assigned applications pursuing response and resolution within defined SLA. Work with all teams and resources to ensure fastest possible resolution and follow up with Problem Management and Root Cause Analysis
Ensure all communication is clear and concise and addresses the correct audience with the necessary information
Understand impact of Point of Sale Ticket Systems to Marketing, Finance, Revenue and other IT departments
Qualification
Required
Bachelor's degree in Information Systems or related field
10+ years of experience in administering enterprise infrastructures in large enterprises
Must have proven project management skills with ability to organize and prioritize multiple complex projects
Demonstrated ability to coordinate cross-functional work teams toward project completion
Demonstrated effective leadership and influence skills
Demonstrated advanced written and verbal communication skills
Demonstrated experience managing vendor contracts and bidding process
Demonstrated experience presenting to business stakeholders and senior IT management
Preferred
Experienced in the theme park or hospitality field
Familiarity with Agile-Scrum concepts
Experienced with the JIRA platform
Experience with SQL Server for reporting and analytics
Benefits
Medical dental and vision care
Disability insurance (short and long term)
Life & AD&D Insurance
Flexible Spending Accounts (Healthcare, Dependent Care and Commuter Transportation and Parking Reimbursement)
Employee Assistance Programs
Annual Leave
Sick Leave
Holiday Pay
Educational Assistance
Certification /Training Reimbursement
401(k)-retirement savings contribution plan (with employer match)
Company
GLOTECH, Inc.
GLOTECH, Inc., founded in 1995, is a privately and minority-owned company serving military, federal and commercial clients .
201-500 employees
H1B Sponsorship
GLOTECH, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
M
Mark Lee
President & Chief Executive Officer
Company data provided by crunchbase