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St. Luke's University Health Network · 1 month ago

Administrative Assistant, Outpatient Rehab

Bethlehem, PA - 2301 Cherry Ln

Full-time

Onsite

New Grad, Entry Level

St. Luke's University Health Network is committed to excellence in healthcare and is seeking an Administrative Assistant for their Outpatient Rehab department. The role involves supporting daily operations, assisting with marketing tasks, managing statistical reports, and providing administrative support to the team.

Emergency MedicineFitnessHealth CareHospitalNon ProfitPersonal Health

Responsibilities

Provides support and back up to the Practice Administrator and other Administrative Team members, primarily within Marketing and Operations

Responsible for assisting in completing weekly/monthly statistical analysis reports

Assist with creating content for social media as well as scheduling social media posts

Monitor and maintain social media pages as needed

Answers phone calls and directs to correct department or personnel

Responsible for monthly Press Ganey and Google Review patient satisfaction reports

Responsible for maintaining employee and clinic information on DataManager

Completes business cards, updates staff list, and maintains clinic frames for new hires and existing employees

Tracks and manages continuing education budget

Assists with marketing giveaway ordering as well as supply ordering

Assists with a variety of different projects within the OP Rehab department

Maintains confidentiality of all materials handled within the Network/Entity as well as the proper releases of information

Maintain Google accounts including data management updates, photos, and review collection for social media posts

Coordinate marketing materials for event and Marketing Liaisons

Facilitates orders for branding and marketing material such as but not limited to business cards, signage, and advertisements

Complies with Network and departmental policies regarding issues of employee, patient, and environmental safety and follows appropriate reporting requirements

Demonstrates/models the Network’s PCRAFT values during interactions with all customers

Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process and Safety

Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices

Qualification

ExcelWordStatistical analysisData entryOrganizing filesAnswering phone callsMarketingCommunication

Required

Undergraduate degree preferred, with a major or significant course work in Business/Healthcare Administration and/or Marketing/Communications

Must be proficient with Excel and Word

Access database experience is helpful

Candidate must be proficient in organizing files, data entry, statistical analysis, answering/directing phone calls, and tracking deadlines

Company

St. Luke's University Health Network

Glassdoor3.9

St. Luke's University Health Network is a nonprofit, regional health network that provides care primarily in Pennsylvania and New Jersey It is a sub-organization of St. Luke’s College of Health Sciences.

Founded in 1872