Gong · 1 day ago
Director, Revenue Operations
Gong is a company that harnesses the power of AI to transform how revenue teams win. As the Revenue Operations Director, you will drive go-to-market efficiency and sales productivity by designing and managing scalable workflows and operating rhythms, while collaborating cross-functionally with various teams to align outcomes that support high performance.
Artificial Intelligence (AI)CRMEnterprise SoftwareInformation TechnologyMachine LearningSalesSoftware
Responsibilities
Design, implement, and execute a comprehensive internal Go-To-Market (GTM) data strategy for Gong AI Revenue OS and integrations
Manage and serve as Gong’s administrator, overseeing optimization, administration, and day-to-day management of Gong to drive organizational adoption, usage, and value
Proactively adapt to and address field-facing challenges with clear Service Level Agreement (SLA) responsiveness in areas such as data quality and rules of engagement
Collaborate cross-functionally to determine system requirements, reporting needs, and analytics solutions to support various teams
Develop and maintain essential documentation related to policies, sales processes, and engagement rules, ensuring compliance across all levels of the organization
Partner directly with the Product team to act as an internal feedback loop, contributing insights on new products and features
Advocate for Gong adoption and best practices by collaborating with the Product team on identifying improvements, resolving bugs, and driving innovative use cases for the Sales team
Foster Gong usage hygiene and enforce adherence within Sales teams to maximize productivity
Own, maintain, and optimize operating rhythm assets within Gong
Qualification
Required
Prior experience using Gong as an end-user or customer is strongly preferred
Passion for technology with a knack for problem-solving, seeking out innovative process and technology-driven solutions
Strong communication skills with the ability to translate complex technical information into clear, actionable insights for internal stakeholders
Demonstrates exceptional organizational skills and thrives both independently and as part of a collaborative, team-based environment
Proven ability to juggle multiple projects, prioritize effectively, and meet deadlines consistently
Data-driven mindset with a keen eye for data quality, continuously driving design and improvement in collaboration with the team
8+ years of relevant experience in sales/business operations with a solid grasp of SaaS business models and expert proficiency in Salesforce.com
Extensive experience managing and optimizing a complex tech stack, including tools for Customer Relationship Management (CRM), account planning, account scoring, data enrichment, and other productivity tools
Background in sales organizations targeting Fortune 1000 companies
Possesses exceptional analytical and quantitative skills, enabling data-driven strategic decision-making
Benefits
We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
Mental Health benefits with covered therapy and coaching.
401(k) program to help you invest in your future.
Education & learning stipend for personal growth and development.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Company-wide recharge days each quarter.
Work from home stipend to help you succeed in a remote environment.
Company
Gong
Gong is a technology company that offers a revenue intelligence platform using AI to analyze customer interactions.
H1B Sponsorship
Gong has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (2)
2022 (4)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$583MKey Investors
Franklin TempletonCoatueSequoia Capital
2022-07-01Secondary Market
2021-06-03Series E· $250M
2020-08-12Series D· $200M
Recent News
Index Ventures
2025-12-15
Company data provided by crunchbase