Travelers · 17 hours ago
Director, Business Insights (Generative BI, Agentic AI)
Hartford, CT
Full-time
Hybrid
Mid, Senior Level
$133K/yr - $219K/yr
5+ years expTravelers is a leading property casualty insurer with a strong commitment to innovation and collaboration. The Director of Business Insights Delivery will lead the strategic direction of data and analytics solutions, ensuring alignment with business partner roadmaps and delivering insights that drive decision-making.
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Responsibilities
Designing and scaling LLM-powered platforms and AI-enabled enterprise solutions
Defining and overseeing agent-based architectures, orchestration patterns, and AI workflows
Guiding teams building conversational, analytical, and insight-driven interfaces at scale
Set standards for advanced data visualization, embedded analytics, and AI-assisted insights
Ownership of front-end quality, performance, observability, and reusable design patterns across teams
Accountable for the planning, objectives, and milestones for long-term strategy, including dependency mapping, business partnerships, and timelines across supported portfolio(s)
Focus on what pieces of value need to be delivered to achieve business partner and internal goals and objectives
Lead the intake of business demand and assess value to ensure alignment to long-term roadmaps
Work with business partners to design insights portfolio that addresses goals and objectives
Partner with leaders across lines of business to assess and adopt new Decision Analytics and Insights capabilities
Drive adoption of insights delivery solution among business partners, including reporting, guided analytics, self-service, embedded, augmented, and data as a service capability
Work to ensure team structure and skills are sufficient to deliver and maintain value over time. Balances dependencies with internal and external organizations to ensure value delivery plan can be met
Provide use cases for tool assessment
Coach and aid in the skill development of the team, including team leaders
Align solution design to enterprise data management, security, and governance controls
Perform other duties as assigned
Qualification
Required
Proven leadership in designing and scaling LLM-powered platforms and AI-enabled enterprise solutions
Experience defining and overseeing agent-based architectures, orchestration patterns, and AI workflows
Deep understanding of integrating LLMs with enterprise systems, data platforms, and governance frameworks
Expertise in RAG architectures, vector strategies, and grounding AI experiences in trusted enterprise data
Strong technical oversight of modern front-end architectures and AI-driven user experiences
Experience guiding teams building conversational, analytical, and insight-driven interfaces at scale
Ability to set standards for advanced data visualization, embedded analytics, and AI-assisted insights
Ownership of front-end quality, performance, observability, and reusable design patterns across teams
Excellent communication skills with the ability to interact with all levels of management
Ability to quickly gain an understanding of Travelers' business strategy and plan objectives to align with enterprise goals
Strong technical understanding of all delivery methods and platforms and their use and purpose
Ability to set data and information delivery strategies
Bachelor's degree or five years equivalent experience with business intelligence tools, techniques, manipulation, or related
Benefits
Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Company
Travelers
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.
10001+ employees
H1B Sponsorship
Travelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (47)
2023 (60)
2022 (42)
2021 (27)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-03-22IPO
Leadership Team
Dan Frey
Executive Vice President and Chief Financial Officer
Beth Maerz
SVP, Customer, Strategy and Innovation
Recent News
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Company data provided by crunchbase