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TDS Telecommunications LLC · 17 hours ago

Broadband Technician I

Mooresville, NC

Full-time

Onsite

New Grad, Entry Level

$22.62/hr - $33.94/hr

TDS Telecommunications LLC is dedicated to connecting people through cutting-edge fiber internet technology. As a Broadband Technician I, you will perform basic installations and service changes for residential and business customers, while also assisting with troubleshooting and maintenance of fiber optic and copper cable.

Telecommunications

H1B Sponsor Likely

Responsibilities

Perform connects (new connects and reconnects), disconnects (requested and non-pays), upgrades, downgrades, and relocates; install additional outlets and install or remove equipment (i.e. converters)

Perform basic installation of all necessary cable wiring (interior and exterior) and hardware from the tap to the customer’s equipment for reception of cable and other company services that are offered for single and multi-family

This may include burial of underground Broadband facilities utilizing different methods of placement, including excavation or hand digging for the placement of drop facilities to customer premise, streets and right of way and placement of conduit to customer premise, in streets and the right of ways as well as pulling of hardline into conduits after placement of conduits. Position may also be responsible for placement of conduit structure in new subdivision joint trench construction projects

Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC, NEC and NESC)

Perform connects (new connects and reconnects), disconnects (requested and non-pays), upgrades, downgrades, relocates, install additional outlets, and install or remove equipment (i.e. converters)

Assure proper signal levels and picture quality on all television sets, and clean the premises of all debris and material after installation is complete

Monitor and record system, drop, and in-house leakage; properly record all required information on work orders, surveys, referrals, etc

Promote cable, internet, and other company services; educate customer on proper use of the service, including how to add additional services, channel lineups, proper equipment usage, and other services that are available

Clean, maintain, stock, and secure assigned vehicle and equipment

Perform other duties as requested by supervisor

Qualification

Fiber optic installationTroubleshootingCustomer serviceSCTE Broadband Premise InstallComputer applicationsEffective communicationOrganizational skillsTeamworkWork ethic

Required

Must have and maintain a valid driver's license

Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs

Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer

Requires being available for on-call/standby responsibilities and may require occasional travel. Must be willing to work overtime as needed

Upon hire, must successfully pass all components of the Safety Course curriculum

Ability to maintain DOT (Department of Transportation) requirements in relation to operating vehicles with a combined GVRW (Gross Vehicle Weight Rating) of >10,000 lbs

Reliable and responsible, with a strong work ethic dedicated to a team

Practical knowledge/experience with computer applications

Familiarity with company products and services

Proven organizational skills and ability to multi-task

Demonstrated customer service and sales skills, as well as effective communications skills (verbal and written) for interaction with internal and external customers

Ability to work in a fast-paced, dynamic work environment

Physical requirements may vary based on company needs: Ability to dig, lift and climb

Successful completion of the SCTE Broadband Premise Install test within the first 3 months of employment

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401(k) Plan

Generous Vacation & Paid Sick Leave

Seven Paid National Holidays & One Floating Holiday

Paid Parental Leave (6 weeks after 12 months of employment)

Adoption & Surrogacy Assistance

Employee Assistance & Wellness Programs

Short-Term & Long-Term Disability

TDS Service Discounts

Education Assistance

Paid Volunteer Time

Company

TDS Telecommunications LLC

Glassdoor3.5

TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of small to mid-sized urban, suburban and rural communities throughout the U.S.

Founded in 1969

Madison, WI, US

1001-5000 employees

http://www.tdstelecom.com

H1B Sponsorship

TDS Telecommunications LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)

2022 (2)

2021 (1)

2020 (1)