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JLL · 3 weeks ago

Senior Director, Data Center Operations Colo/Hyperscale

Washington, DC

Full-time

Hybrid

Director/Executive

$181K/yr - $265K/yr

10+ years exp

JLL is a global leader in real estate and investment management services, committed to shaping a better world. They are seeking a Senior Data Center Manager to provide strategic oversight and mentorship for teams managing complex data center ecosystems, focusing on operational excellence and client engagement.

CommercialReal Estate

No H1B

Responsibilities

Serve as the ultimate subject matter expert for hyperscale and complex data center operations, providing strategic direction, mentorship, and decisive guidance to on-site leadership teams across a national portfolio

Act as a trusted advisor to C-suite stakeholders, both internally and with our clients, translating complex technical challenges and engineering concepts into clear business implications, risks, and strategic recommendations

Navigate the complexities of new client engagements with diplomatic skill and sensitivity, while fostering a culture that builds and retains high-performing technical teams in a fiercely competitive talent market

Masterfully orchestrate program management across a diverse portfolio, balancing conflicting priorities and stakeholder demands to ensure seamless service delivery, from technical due diligence to full operational maturity

Drive a culture of 100% uptime and operational excellence by influencing and guiding teams, not through direct command, but through expert consultation, the implementation of best-in-class programs, and rigorous quality assurance

Qualification

Hyperscale data center operationsCritical MEP infrastructureProgram leadershipEngineering backgroundAdvanced industry certificationsFinancial acumenExceptional communication skillsMentorship

Required

A minimum of 10 years of progressive experience in critical environment and data center facility operations, with a significant and demonstrable track record in hyperscale data center environments

Demonstrable mastery of critical MEP (Mechanical, Electrical, Plumbing) infrastructure, rooted in a strong engineering background (e.g., a degree in Mechanical/Electrical Engineering or equivalent deep technical experience) that forms the bedrock of your credibility

Proven experience in a program leadership, regional oversight, or senior advisory capacity, where you were responsible for operational strategy across multiple sites or a large, complex portfolio

Exceptional communication and presentation skills, with the proven ability to command a room of executives and simultaneously earn the respect of technical engineering teams

Willingness and ability to travel up to 50% to client and company sites as required to drive program success

Preferred

Advanced industry certifications (e.g., CDCP®, CDCS®, DCEP)

Direct experience leading complex portfolio transitions and large-scale technical due diligence projects

Strong financial acumen, with experience managing operational budgets and articulating the financial impact of technical decisions

Deep understanding of the full data center lifecycle, from greenfield development and commissioning to the complexities of mature, business-as-usual operations