Goodwill Industries of South Florida · 3 weeks ago
Business Services Specialist I
Miami, FL
Full-time
Onsite
New Grad, Entry LevelGoodwill Industries of South Florida is dedicated to assisting job seekers in finding employment and ensuring long-term stability. The Business Services Specialist I will work closely with job seekers to create personalized plans, support their job search efforts, and advocate on their behalf with employers.
ApparelLaundry and Dry-cleaningLogisticsNon Profit
Responsibilities
Review assessments, create individual employment plans, and interview job seekers to determine employability and access to gainful employment opportunities
Supports job seekers through interviewing techniques and offering opportunities to build skills
Helps Job seekers complete resumes and cover letters and apply for jobs in their chosen area or vocation
Aligns resources to support job seekers in preparing for job interviews
Ensure proper documentation is obtained by job seekers for employment, including, but not limited to, Driver’s licenses, social security cards, and other acceptable forms of identification. If needed, assist clients in obtaining necessary identification documents by submitting applications to the proper state and local authorities to request re-issuance of their identification documents
Engagement with assigned participants will continue throughout the job development process and into employment retention
Advocate on behalf of the job seeker with employers
Host training workshops to support job seekers
Networks with employers to identify job opportunities, navigating serving a vulnerable population, and access to Goodwill Career Fairs
Attends all Goodwill Career Fairs and assists with event setup. Supports job seekers and employers throughout the event. Helps with post-event breakdown. Conducts follow-up with employers after the event concludes
Maintain accurate data for clients served and report it to the supervisor as requested. Reports will include, but are not limited to, weekly and monthly reports, as well as any additional information requested
Conduct follow-up calls and manage cases with participants
Ensure participant information is entered into the appropriate form, database, or report promptly and maintain confidentiality requirements
Conducts a warm handoff of participants to peers to ensure they do not experience a delay in services
Comply with the agency’s policy and procedures and Commission on Accreditation of Rehabilitation Facilities standards. Performs other duties as assigned
Qualification
Required
Assist job seekers with finding employment to ensure long-term stability and job retention
Work with job seekers to identify areas of interest, evaluate potential barriers, and create personalized plans
Review assessments, create individual employment plans, and interview job seekers to determine employability
Support job seekers through interviewing techniques and offer opportunities to build skills
Help job seekers complete resumes and cover letters and apply for jobs
Align resources to support job seekers in preparing for job interviews
Ensure proper documentation is obtained by job seekers for employment
Assist clients in obtaining necessary identification documents if needed
Engage with assigned participants throughout the job development process and into employment retention
Advocate on behalf of the job seeker with employers
Host training workshops to support job seekers
Network with employers to identify job opportunities
Attend all Goodwill Career Fairs and assist with event setup
Support job seekers and employers throughout the event
Help with post-event breakdown and conduct follow-up with employers
Maintain accurate data for clients served and report it to the supervisor
Conduct follow-up calls and manage cases with participants
Ensure participant information is entered into the appropriate form, database, or report promptly
Maintain confidentiality requirements
Conduct a warm handoff of participants to peers
Comply with the agency's policy and procedures and Commission on Accreditation of Rehabilitation Facilities standards
Company
Goodwill Industries of South Florida
Miami | Ft. Lauderdale | Keys - Your support funds job training for people with disabilities & other barriers to work.
Founded in 1959
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Landsberg
CEO
Mauricio Hernandez
Chief Operating Officer
Recent News
Seattle TechFlash
2025-04-11
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