AccruePartners · 1 day ago
IT Support Engineer
Charlotte, NC
Contract
Onsite
Mid Level
3+ years expAccruePartners is a dynamic and creative company located in Charlotte, NC, dedicated to making financial progress possible for everyone. They are seeking an IT Support Engineer to troubleshoot applications, support a large inventory of endpoints, and contribute to automation initiatives within a collaborative team environment.
CRMHuman ResourcesInformation TechnologySoftware
Responsibilities
Application troubleshooting, resolution and reporting
Collaborate with a team of 5 IT support engineers and 5 contractors
Support an inventory of ~3000 endpoints including MacOS, Windows, and ChromeOS
Participate or Run weekly Onboarding and Offboarding of company employees
Contribute to automation initiatives using API tools like Workato
Troubleshoot Macbook issues and resolve user issues
Support rotation shifts for Helpdesk supporting ~2000
Qualification
Required
3+ years working experience as an IT support engineer or relevant experience
Experience with MacOS, iOS, Android, Microsoft 365, and/or Google Workplace
Experience with Okta or equivalent SSO service
Experience with Onboarding/Offboarding of company employees
Preferred
Experience managing teams in remote locations and different time zones
Hands-on experience with Active Directory, Mobile Device Management, Endpoint Security, Unified Communications
Experience with Automating IT tasks using programing or API automation services like Workato
Benefits
Free amenities
Paid company trips and outings
Competitive salary
Generous benefits
Company
AccruePartners
AccruePartners is a staffing and recruiting company providing workforce management solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
JoAnn Siragusa
CFO
Amy Noland Pack
Principal Partner and Co - Founder
Company data provided by crunchbase