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Columbia Business School · 3 weeks ago

Senior Director, Custom Programs in Executive Education

Manhattanville, NY

Full-time

Onsite

Lead/Staff, Director/Executive

$135K/yr - $150K/yr

5+ years exp

Columbia Business School is a prestigious institution dedicated to developing leaders and innovators in business. The Senior Director, Custom Programs will be responsible for securing new clients and managing existing relationships in executive education, focusing on business development and client engagement.

EducationUniversities

Responsibilities

Develops and manages a portfolio of corporate and/or institutional custom clients and programs, aligning with departmental and senior leadership strategic objectives

Builds and executes a business development strategy with both domestic and international focus, in collaboration with the Executive Director, Custom Programs

Conducts a high volume of outreach to new leads weekly, engaging through virtual meetings, phone calls, and in-person meetings as needed

Focuses on securing new business with a high win ratio, leveraging an existing network of L&D, senior leadership, and HR contacts to drive growth

Manages all commercial aspects of relationships with corporate and institutional clients, ensuring strong business partnerships

Negotiates commercial terms and contracts, oversees program budgets, and coordinates with the Executive Education operations team for effective resource allocation

Establishes and maintains effective relationships with key divisions at CBS, including Finance & Administration, External Relations, Alumni Relations, and General Counsel, to support business development activities

Assesses opportunities, analyzes client needs, and develops high-quality, creative, and rigorous proposals (typically using PowerPoint) that align with CBS brand and capabilities

Collaborates with faculty directors to develop proposals and custom program designs, ensuring alignment between faculty teams, the business school, and client stakeholders

Clearly communicates faculty compensation related to custom program development and faculty-assisted business development

Creates and leads sales pitches and processes to optimize win rates, ensuring alignment with sales targets and business objectives

Develops well-considered forecasts, conducts sales and profitability analysis, and tracks business development and client management activity in Salesforce to generate data-driven insights

Maintains a strong understanding of market trends and future directions in executive education to ensure Columbia Business School remains competitive and innovative

Performs other related duties as assigned to support the growth and success of custom executive education initiatives

Qualification

Business developmentSales strategyClient engagementNegotiation skillsSalesforceMicrosoft OfficeMultitaskingPrioritizationChange managementInternational experienceEntrepreneurial experienceMultiple languagesCommunicationInterpersonal abilities