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Amica Insurance · 3 weeks ago

Fusion Operations Analyst - Hybrid

Rhode Island, United States

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Amica Insurance is America’s oldest mutual insurer of automobiles, focused on creating a workplace that fosters diversity and inclusion. They are seeking a Fusion Operations Analyst who will safeguard sensitive policyholder data and operational systems, integrating threat intelligence and incident response while ensuring regulatory compliance and data privacy.

AutomotiveInsurance

No H1B

Responsibilities

Monitoring and analyzing threat intelligence feeds relevant to the insurance industry (e.g., FS-ISAC, sector-specific advisories)

Identify and assess threats targeting insurance platforms, customer portals, and claim processing systems

Map threat actor tactics using frameworks like MITRE ATT&CK and apply findings to improve detection capabilities

Investigate alerts related to data exfiltration, ransomware, phishing, and fraud attempts

Coordinate incident response efforts across underwriting, claims, and customer service systems

Document incidents and support forensic investigations in alignment with insurance regulatory requirements

Partner with Risk Management on vulnerability assessments on systems handling personally identifiable information (PII), protected health information (PHI), and financial data

Ensure compliance with NAIC, HIPAA, and state-level cybersecurity regulations

Generate reports for internal audit, compliance, and executive leadership

Track metrics such as threat detection rates, incident response times, and vulnerability remediation progress

Support regulatory reporting and cyber risk assessments

Partner with fraud prevention, legal, and compliance teams to align cybersecurity operations with business risk

Develop and maintain playbooks for insurance-specific threat scenarios (e.g., fraudulent claims, insider threats)

Recommend enhancements to detection logic and automation workflows

May be called upon to handle other duties as required

Qualification

Cybersecurity operationsVulnerability managementIncident responseSIEM toolsRegulatory complianceThreat intelligenceFinancial services experienceInsurance regulatory frameworksCertifications CompTIA Security+Certifications CySA+Certifications etc.Analytical skillsCommunication skillsCollaboration skills

Required

Bachelor's degree in Cybersecurity, Information Systems, or related field or, an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job

2+ years of experience in cybersecurity operations, preferably within insurance or financial services

Experience with SIEM, EDR, and vulnerability management tools (e.g., Splunk, CrowdStrike, Tenable)

Familiarity with insurance regulatory frameworks (e.g., NAIC Model Law, HIPAA, GLBA)

Strong excellent analytical, communication, and collaboration skills

Preferred

CompTIA Security+, CySA+

GIAC Certified Incident Handler (GCIH)

Certified Information Systems Auditor (CISA)

HealthCare Information Security and Privacy Practitioner (HCISPP) – if applicable

Benefits

Medical, dental, vision coverage, short- and long-term disability, and life insurance

Paid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.

Holidays - 14 paid holidays observed

Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment

Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution

Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals

Generous leave programs, including paid parental bonding leave

Student Loan Repayment and Tuition Reimbursement program

Generous fitness and wellness reimbursement

Employee community involvement

Strong relationships, lifelong friendships

Opportunities for advancement in a successful and growing company