BIG Language Solutions · 3 weeks ago
Administrative Front Desk HR Analyst
Houston, TX
Full-time
Onsite
Entry, Mid Level
$21/hr - $25/hr
1+ years expBIG Language Solutions is seeking an Administrative Front Desk HR Analyst to serve as the first point of contact for employees and visitors at their Houston location. The role involves supporting day-to-day HR operations, including recruitment, onboarding, and employee engagement activities, while also managing front-lobby responsibilities.
Translation Service
Hiring Manager
Bhumika Sharma
Responsibilities
Support full-cycle recruitment for assigned roles, including job posting, candidate screening, interview scheduling, and communication
Source candidates from different portals including the local workforce commissions, Social Media, local hosted events, local schools, employment fairs, employee referrals
Conduct initial phone screens and coordinate hiring logistics including but not limited to quality assessments, manager interviews
Maintain applicant tracking and recruitment metrics as needed
Assist with new hire onboarding, including preparing materials, scheduling orientation, and ensuring completion of required documentation
Support HR with background checks, I-9 verification, and system setups
Serve as an initial point of contact for employee questions related to HR processes, policies, and resources
Serve as the main lobby presence during business hours, greeting employees, contractors, and visitors
Monitor door access, handle sign-ins, and ensure adherence to safety and security protocols
Answer and route calls from the interpreter phone line, ensuring timely support and escalation when needed
Assist in planning, coordinating, and executing employee activities, recognition events, and site-wide engagement initiatives
Maintain calendars, event lists, and communications to ensure smooth execution of activities
Provide administrative support across HR functions including filing, documentation management, scheduling, and reporting
Support HR compliance efforts by maintaining accurate employee records and ensuring required documents are properly filed
Coordinate communication with cross-functional teams as needed
Qualification
Required
1–2 years of administrative, HR, or contact center experience
Limited recruiting experience
Strong customer service skills
Meets minimum role qualifications
Prior recruiting and onboarding experience
Contact center or high-volume environment experience
Independent use of ATS, interview scheduling, and onboarding coordination
Bilingual and regularly utilizes language skills in the role
3+ years of HR or recruiting coordination experience
Experience supporting high-volume hiring operations
Bilingual with strong cultural competency
Capable of representing leadership in a front-facing role
Requires minimal supervision
Native or near-native fluency in English and another language
Strong verbal communication and active listening skills
Deep understanding of cultural nuances and sensitivity
2+ years of contact center or interpretation experience, preferably in healthcare, legal, financial or community settings
Proficient with technology, including Zoom, Teams, or proprietary VRI platforms
Associate degree in Human Resources, Business Administration, or related field (Bachelor's preferred)
1–5 years of HR, recruitment, or administrative experience preferred
Strong communication and interpersonal skills; professional and welcoming demeanor
Ability to manage multiple priorities and maintain confidentiality
Experience with HRIS and applicant tracking systems is a plus
Highly organized with strong attention to detail
Customer-service oriented with the ability to interact professionally with employees, candidates, and visitors
Comfortable working onsite in a front-facing role
Strong problem-solving skills and ability to work independently
Adaptable and able to support fast-moving operational needs
Company
BIG Language Solutions
BIG Language Solutions is quietly disrupting the language industry and complementary language service providers.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-06-21Acquired
Leadership Team
Dave Perlman
Chief Executive Officer
Recent News
Company data provided by crunchbase