ExamWorks · 5 days ago
Scheduling Coordinator (31146)
Rockford, IL
Full-time
Hybrid
Entry Level
1+ years expExamWorks is a leading provider of innovative healthcare services including independent medical examinations and related services. They are seeking a detail-oriented Scheduling Coordinator responsible for scheduling and coordinating appointments with clients, physicians, and examinees.
Health CareInsuranceOnline Portals
Responsibilities
Schedule examinations through the system database
Schedule and confirm appointment dates and times with physicians’ offices
Communicate with clients regarding appointment scheduling, physician CV’s, appointment changes, no shows, cancellations, and receipt of medical records and/or images
Confirm receipt of records for record review referrals
Prepare and send exam notification letters daily
Communicate with physicians, clients and or examinees
Submit client invoice and/or issues to accounting if charges are incurred
Ensure prompt pre-payment for services issued when required
Coordinate ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed
Respond to requests for report status and/or information
Provide support to other offices as needed
Arrange lodging and or transportation for out-of-town examinees
Process mail, deliveries and shipments as needed
Participate in various educational and or training activities as required
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent required
A minimum of one year related experience; or equivalent combination of training and experience
Ability to consistently handle multiple phone lines with heavy call volume
Ability to operate computer, fax, copier, scanner, and telephone
Must be able to type a minimum of 35 W.P.M
Ability to follow instructions and respond to upper managements' directions accurately
Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met
Must demonstrate exceptional communication skills
Must be able to work independently, prioritize work activities and use time efficiently
Must be able to maintain confidentiality
Must be able to demonstrate and promote a positive team -oriented environment
Must be able to stay focused and concentrate under normal or heavy distractions
Must be able to work well under pressure and or stressful conditions
Must possess the ability to manage change, delays, or unexpected events appropriately
Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time
Preferred
Experience in a medical office
Benefits
Medical
Vision
Dental
Paid time off
401k
Company
ExamWorks
ExamWorks provides medical examinations, peer reviews, bill reviews, Medicare compliance service and IME-related services.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-06-22Acquired
2010-10-28IPO
Leadership Team
James Price
CEO
Recent News
2023-12-27
Company data provided by crunchbase