West Coast University · 1 day ago
Financial Aid Advisor
Richardson, TX
Full-time
Onsite
Entry Level
1+ years expWest Coast University is a recognized institution with over 110 years in education. They are seeking a Financial Aid Advisor to provide information on financial aid options and assist students in developing financial plans for their healthcare career goals.
Higher Education
Responsibilities
Meeting with students and prospective students to provide information regarding costs of attendance, available financial aid options, and student loan counseling
Reviewing documentation, forms and other information provided by students to ensure accuracy and completeness, update electronic student file appropriately based on information received, and scan documents into Image Now
Reviewing student records to ensure any discrepant or conflicting information is appropriately resolved, and documents same
Reviewing ISIR data to ensure c-codes are appropriately resolved and required verification items are requested, and document actions or resolutions are fully in the student electronic file
Assisting students and parents with directions for requesting FSA User IDs, and online completion of FAFSAs (Free Application for Federal Student Aid), MPNs (Master Promissory Notes), and online student loan entrance and exist counseling
Providing in-person student loan counseling for those who are unable to complete online counseling
Qualification
Required
Minimum of 1 year's experience as a customer service provider in a professional environment
Ability to demonstrate the highest levels of integrity and professional ethics in all aspects of the job function
Ability to demonstrate excellent communication skills through active listening and delivery of information clearly and effectively
Ability to demonstrate excellent customer service skills, with a professional, helpful, and positive demeanor
Bachelor's Degree from an accredited College or University
May not be in default on a federal student loan or owe repayment on a federal grant
Company
West Coast University
West Coast University is a university offering undergraduate and graduate degrees in nursing and other healthcare disciplines.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Marwan Alamat
Vice President, Innovation
Recent News
2025-10-09
Company data provided by crunchbase