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Amica Insurance · 3 hours ago

Associate APD Claims Queue Representative

Rhode Island, United States

Full-time

Hybrid

New Grad, Entry Level

$43K/yr - $43K/yr

Amica Insurance is America’s oldest mutual insurer of automobiles, committed to providing a supportive environment for its employees. They are seeking an Associate APD Claims Queue Representative to handle claim-related communications, build relationships with stakeholders, and ensure compliance with state licensing requirements.

AutomotiveInsurance

H1B Sponsor Likely

Responsibilities

Handle claim-related communications and take appropriate action to address stakeholder needs, consider additional claim exposures, and make proper data entries into the claim system

Build favorable working relationships with all employees and help to maintain a strong culture of collaboration, communication, and service

Act to resolve issues within designated authority level

Develop a working understanding of the laws and regulations that impact claims handling

Identify claim files that merit SIU and/or subrogation referral for supplemental claim handling

Secure and maintain licenses in designated states and complete continuing education as needed for compliance

May be called upon to handle other duties as required

Qualification

Insurance experienceClaims experienceCustomer service experienceMicrosoft OfficeOrganizational skillsTime managementWritten communicationVerbal communicationInterpersonal skillsDecision-making skillsConflict resolution

Required

High school diploma or equivalent education required

Strong organizational, time management and priority-setting skills

Strong written and verbal communication skills

Ability to work with appropriate supervision

Strong interpersonal skills

Solid decision-making skills, ability to handle conflicts and deal with difficult situations

Knowledge of Microsoft Office and computer systems

Committed to improving one's professional knowledge through continuing education

Preferred

Previous insurance, claims, and customer service experience preferred

Benefits

Medical, dental, vision coverage, short- and long-term disability, and life insurance

Paid Vacation – you will receive at least 13 vacation days in the first 12 months; amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.

Holidays - 14 paid holidays observed

Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment

Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution

Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals

Generous leave programs, including paid parental bonding leave

Student Loan Repayment and Tuition Reimbursement programs

Generous fitness and wellness reimbursement

Employee community involvement

Strong relationships, lifelong friendships

Opportunities for advancement in a successful and growing company

Company

Amica Insurance

Glassdoor3.5

When you look at Amica, you’ll see we’re different. We’re a mutual company, which means we serve policyholders, not stockholders.

Founded in 1907

Lincoln, Rhode Island, USA

1001-5000 employees

http://www.amica.com

H1B Sponsorship

Amica Insurance has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (19)

2023 (16)

2022 (18)

2021 (7)

2020 (19)