The Hartford · 1 month ago
Enrollment Manager GB
The Hartford is an insurance company that is committed to making a difference and helping others achieve their goals. They are seeking a dedicated and experienced Enrollment Manager to create and manage enrollment strategies, partner with internal and external stakeholders, and ensure optimal results in enrollment campaigns.
Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance
Responsibilities
Creates and manages timeline of enrollment and marketing activities with frequent checkpoints internally and externally with the customer
Partners with various internal Hartford roles and external Customers to execute a custom enrollment strategy for new and in force business
Partners with regionally aligned sales offices to review in force book of business and find opportunities for enrollment growth
Monitors enrollment campaigns to proactively ensure optimal results; if negative results are observed, assess the situation, engage appropriate resources and adjust the enrollment strategy, as necessary
Conducts a post-enrollment debrief with appropriate parties and confirms all tracked data is entered into all systems/resources
Enrollment subject matter expert
Creates marketing campaigns within an internal self-service system/engage Marketing Team for custom campaigns
Utilize self-service system/engage Enrollment Material Development Team to create accurate enrollment materials to initiate enrollment materials
Strong time management skills through effectively managing multiple priorities while continuing to be organized
Effectively communicate and present information, both verbal and written, to convey goals, ideas, expectations and challenges
Establish leadership within a team to successfully implement a voluntary enrollment
Promote teamwork, know internal resources, delegate tasks, resolve conflicts and evaluate performance
Assess risk and manage to identify possible issues and create solutions before they arise; the ability to be innovative and nimble
Negotiate and influence when necessary to gain buy in and satisfaction from teammates
Demonstrate strong follow through skills
Demonstrate a clear understanding of the voluntary enrollment process
Demonstrate a clear understanding of all voluntary products and services
Leverage internal partners as Subject Matter Experts to correctly plan and manage an enrollment
Strong understanding of current Industry trends and continually strive to follow changes within the industry
Build strong relationships externally with Brokers and Customers
Strive for excellent customer service and quick response times
Understand a customer's needs and identify the types of services and marketing tools that work successfully with different demographics of employees/customers, group size, level of comfort with technology, billing needs and other factors
Qualification
Required
A minimum of 3 years Group Benefits Experience
As a condition of your employment, you must obtain and maintain the Group Life & Health license
Must complete ongoing Continuing Education requirements in a timely manner to maintain license(s)
Knowledge of Group Life, Disability, Accident, Critical Illness and Hospital Benefits
Knowledge of Enrollment Strategy
Group Sales and/or Service experience
Group Benefits Disability Specialist Designation or obtain within 1 year of hire
Completion of Voluntary Certification Program or pass within 1 year of hire
High technical aptitude
Ability to work independently
Strong attention to detail
Some travel required (25% or less)
Benefits
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Company
The Hartford
The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds.
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-12-15IPO
Recent News
2025-12-09
2025-12-08
EIN Presswire
2025-12-02
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