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Highland Community College · 5 months ago

Student Engagement Coordinator - Recruiting and Enrollment

Highland, KS, USA

Full-time

Onsite

Entry, Mid Level

$32K/yr - $35K/yr

Highland Community College is seeking a dynamic and results-oriented Enrollment Management Professional to enhance the recruitment and enrollment of a diverse student body. The Student Engagement Coordinator will develop strategic recruitment initiatives, build relationships with students and families, and guide applicants through the enrollment process.

Higher Education

Responsibilities

Execute recruitment plans and strategies to meet or exceed enrollment goals for assigned student populations

Represent Highland Community College at college fairs, high school visits, community events, and other recruitment activities, both in-person and virtually

Conduct engaging and informative presentations to prospective students, parents, and counselors

Build and maintain strong relationships with high school counselors, independent educational consultants, college faculty and staff, and community organizations

Stay informed about current trends in higher education recruitment and retention best practices

Review and evaluate applications for admission, ensuring adherence to institutional policies and procedures

Act as professional staff sponsor for the Student Government Association programming board in ensuring campus sponsored events are safe and engaging

Participate in campus activity and student success planning, providing thoughtful and informed recommendations

Leverage technology to manage student engagement activities capturing attendance, sentiment, and impact metrics

Provide personalized guidance and support throughout the enrollment process for students

Respond promptly and professionally to inquiries from students, parents, and counselors via phone, email, and other communication channels

Develop and implement communication plans to nurture prospective students through the recruitment and engagement funnel

Collaborate with faculty, staff, and current students to create a welcoming and informative campus visit experience for students and their families, at all stages of the college lifecycle

Participate in on-campus recruitment events, such as open houses, information sessions, and admitted student days

Work closely with marketing and communications teams to develop compelling marketing campaigns and digital content

Maintain accurate and up-to-date records of enrollment management activities and applicant interactions within the CRM system

Review reports and share analysis with student success leaders on enrollment management activities and progress towards retention and persistence metrics

Act as a student success software functional super user, championing usage and quality initiatives

Other duties as assigned by HCC leadership

Qualification

CRM systems proficiencyPublic speakingRecruitment strategiesOrganizational skillsInterpersonal skillsStudent engagementData analysisTeam collaborationWritten communicationTime management

Required

A deep passion for student engagement and the holistic student experience in and outside of the classroom, ideally with experience at a residential community college

Demonstrated success in meeting or exceeding recruitment goals

Excellent public speaking, presentation, and interpersonal skills

Strong written and verbal communication skills

Ability to work independently and as part of a team

Strong organizational and time management skills with the ability to manage multiple priorities

Proficiency in using CRM systems (e.g., Slate, Salesforce, Element 451) and other technology platforms

Valid driver's license with no major infractions within the last five years and the ability to travel extensively, including overnight stays, as required

Extensive use of the computer is required with this position. Employee should have a good working knowledge of word processing, database, and spreadsheet functions, e-mail, Internet, Windows, and multi-user systems

Ability to read, analyze, and interpret journals, reports, and legal documents

Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the community

Ability to write speeches and articles for publication that conform to prescribed style and format

Ability to effectively present information to top management, public groups, and/or boards of trustees

Ability to work with mathematical concepts such as probability and statistical inference

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Ability to write and explain recommendations for complex projects and programs