First Citizens Bank · 2 weeks ago
Systems Engineer III - Hardware Asset Management - Raleigh, NC
Raleigh, NC
Full-time
Onsite
Senior Level
6+ years expFirst Citizens Bank is seeking a Systems Engineer III for their Hardware Asset Management function in Raleigh, NC. This role involves providing technical leadership, operational support, and mentorship, while overseeing hardware asset management and ensuring systems performance and improvements.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Review hardware requests and perform needs assessments to determine if requests meet FCB hardware standards
Evaluate hardware purchasing requirements through reporting and analysis of inventory data
Perform hands on hardware system configuration, hardware deployment and maintenance, hardware life-cycle management
Ensure hardware requests are reviewed and assigned in a within established service levels and ensure adequate hardware is available for normal and DR business requirements
Assist associates with ordering process and work with Depot & Asset Control, Hardware Asset Management and ITSM teams to report issues with and to enhance/develop systems/workflows for associate requests
Coordinate activities related to asset management, including box pickup requests, termination reclamation, and assist with general equipment requests
Work with IT Service Management, Hardware Asset Management, Depot & Asset Control and other infrastructure teams on process improvement related to the Operational Asset Management functions
Apply current asset controls industry standards for hardware assets
Qualification
Required
Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer
Proven experience implementing and knowledge of ServiceNow problem management and hardware asset management module functions and workflows
Ability to work independently or in a team to resolve issues
Active knowledge of Microsoft Active Directory, Microsoft Configuration Management/SCCM, and end user experience tools like - SysTrack Lakeside or NextThink
Experience supporting large and regulated finance or banking institutions
Excellent verbal and written skills
Experience with supporting and configuring Apple iOS and Mac devices and JAMF tools in a managed corporate environment
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-06
2025-12-22
Company data provided by crunchbase