Hackensack Meridian Health · 1 month ago
Secretary III, Occupational Health
Hackensack Meridian Health is dedicated to transforming healthcare and serving as a leader of positive change. The Secretary III, Occupational Health performs a variety of clerical duties to support Team Health and network operations, including managing appointments, interacting with team members and clients, and maintaining records.
Assisted LivingHealth CareHealth DiagnosticsHospitalMedical
Responsibilities
Provides clerical support to the department by ordering office supplies, answering telephones, scheduling appointments, faxing, obtaining medical records and other clerical duties as requested
Interacts and communicates with team members from various departments and external clients
Appointment scheduling as per guidelines/protocol
Manages calendars to capture accurate coding of appointments (e.g. no shows, cancellations, etc)
Manual/ electronic data entry is accurate and completed timely
Documents are scanned into the Electronic Medical Record (EMR) and computer surveillance applications or attached via PDF as needed
If applicable, verifies company contact and billing information when posting documents to the electronic medical record (EMR)
Faxes appropriate documentation to insurance carriers and employers if needed
Reviews weekly data reports to assure there are no variances which need to be addressed, if noted, are addressed timely
Prepares and reviews other reports as requested by the leader
Creates new company profiles in the EMR if needed
Notifies Account Executive of any account changes or discrepancies for follow up with external clients
Prepares documents required for each visit preceding the next business day and appropriately for same day services
Persons are greeted promptly upon arrival in a friendly, receptive manner. a. Communicates arrival of the team member/ client to the care team. b. Team members /clients are provided with appropriate forms /documentation to be completed or reviewed upon arrival. c. Obtains a copy of photo ID as required. Ensures a copy of photo ID is destroyed at the end of the business day. d. Observes the waiting area for team member /client needs
Assists in screening procedures
Telephonic duties: a. Addresses voice mails promptly records and distributes messages. Messages are reviewed and acted upon regularly throughout the day. b. Alters greeting to match business operations (e.g.: holiday closing). c. Telephone calls are answered promptly with a greeting that identifies them by name and the department. d. Calls are screened and messages are taken and recorded accurately. e. Telephones are placed on voicemail at the end of the business day
Maintains par levels of office medical equipment, office supplies and office machine supplies including toner and paper
Ensures office equipment (copier, fax) is in good working order. a. Makes calls for service after informing the leader. b. Maintains Ipads, works with IT and vendors to resolve issues. c. Supports resolving IT issues
Maintains and answers all email boxes
Requests for release of medical records are handled timely and accurately including attorney requests
Digitizes paper records or sends to record storage following vendor guidelines
Requests documents as needed from storage in cases of record requests or regulatory surveys
May be cross trained to support other areas of importance and priorities within Team Health. 24. Floats to other offices as requested for staff coverage
Orients new team members as assigned
Internal Communications a. Works with the team to publish monthly office schedules for services (e.g. fit testing, flu and COVID vaccinations, pre-employment physicals). b. Meets monthly deadlines for submission, work with the Communications team to post on intranet and make changes as necessary if applicable. c. Sends out notices for monthly team member meetings, records and distributes meeting minutes
Other duties and/or projects as assigned
Adheres to HMH Organizational competencies and standards of behavior
Qualification
Required
High School diploma, general equivalency diploma (GED), and/or GED equivalent programs or equivalent experience
Strong problem solving skills, is able to prioritize, is organized and ability to multitask
Must have reliable source of transportation
Excellent written and verbal communication skills
Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms
Preferred
Prior experience working with an EMR
Bilingual - English/Spanish
Benefits
Health
Dental
Vision
Paid leave
Tuition reimbursement
Retirement benefits
Company
Hackensack Meridian Health
Hackensack Meridian Health is a health care organization that offers research and medical services.
Funding
Current Stage
Late StageTotal Funding
$36.3MKey Investors
Baldrick's FoundationNational Institutes of Health
2023-11-21Grant
2023-02-24Grant· $3M
2019-05-10Grant· $33.3M
Leadership Team
Recent News
bloomberglaw.com
2026-01-20
2025-12-15
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