RIVA Solutions, Inc. · 1 month ago
Salesforce Platform Administrator
Washington, DC
Full-time
Hybrid
Entry, Mid Level
2+ years expRIVA Solutions, Inc. is dedicated to an employee-first approach, supporting the National Telecommunications and Information Administration in managing a Salesforce-based grants management platform. The Salesforce Platform Administrator will be responsible for maintaining the operational health, security, and availability of the NTIA Salesforce Grants Portal while ensuring system stability and compliance.
Information ServicesInformation TechnologyManagement Consulting
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Administer and maintain Salesforce production environments, including configuration housekeeping, user provisioning, roles, and permission sets
Monitor platform performance, governor limits, security events, and system availability; respond to incidents and triage issues
Support setup, refresh, and maintenance of sandboxes, staging, and test environments for Agile delivery
Implement Salesforce seasonal releases, security updates, and compliance requirements in coordination with security teams
Maintain and troubleshoot third-party Salesforce applications and integrations; test updates and review security advisories
Support deployments, environment refreshes, and DevOps processes as needed
Assist with triage and resolution of platform issues escalated from the Help Desk, internal teams, or external users
Produce and maintain technical documentation, SOPs, and environment configuration records
Collaborate with developers, product owners, security teams, and architects to ensure platform stability and alignment with best practices
Qualification
Required
Associate degree (AS/AA) or equivalent professional experience, along with relevant industry certifications
Minimum 2 years of experience supporting cloud-based platforms or environments
Experience administering enterprise systems or SaaS platforms
Preferred
Experience administering Salesforce in large or multi-environment orgs
Knowledge of Salesforce configuration, security models, permission sets, and profiles
Familiarity with DevOps practices, sandbox strategies, CI/CD tools, and Git-based version control
Experience monitoring platform performance, governor limits, and error handling
Understanding of third-party application maintenance, backups, and monitoring tools
Ability to troubleshoot issues efficiently and collaborate with cross-functional technical teams
Benefits
Paid Time Off / Sick Leave
Health, Dental, and Vision Coverage
Life Insurance
401K Retirement Plan with Company Match
HSA/FSA Spending Accounts
Long- and Short-term Disability
Pet Insurance
Wellness Program Initiatives
RIVA Flex (Flexible Hours and Hybrid Work Support)
Additional Perks & Workplace Benefits
Company
RIVA Solutions, Inc.
RIVA Solutions, Inc. (RIVA) is a new kind of government contractor providing Digital Transformation to the public sector.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Naveen Krishnamurthy
CEO
Recent News
News is my Business
2025-11-26
News is my Business
2025-11-05
2022-04-11
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