Group 1 Automotive · 1 hour ago
Automotive Service Writer - Bob Howard Nissan
Oklahoma City, OK
Full-time
Onsite
Entry, Mid Level
2+ years expGroup 1 Automotive is a Fortune 250 company that owns and operates automotive dealerships and collision centers. They are seeking an Experienced Automotive Service Writer/Advisor to provide excellent customer service, lead a team, and ensure accurate service estimates and customer satisfaction.
AutomotiveRetailSales
Responsibilities
Meet and greet service customers promptly in a professional and courteous manner
Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs
Provide leadership to your team
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer
Meet requirements of the state and federal law for automobile repair and consumer protection
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors
Qualification
Required
2 YEARS experience as a Dealership Service Advisor is required
High school diploma or equivalent
Valid driver license in the state that you will work and a good driving record
Great attitude with high-energy personality
Excellent customer service skills
Professional appearance and work ethic
Ability to work well in a process driven environment
Outstanding communication skills in both verbal and written
Strong desire to help people
Leadership goals
Preferred
CDK/ADP Dealer Services Experience a plus
Benefits
Health, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Paid Time off
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
Company
Group 1 Automotive
Group 1 Automotive owns and operates about 130 franchises at approximately 100 dealerships, as well as about 25 collision service centers
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.5B2025-05-30Post Ipo Debt· $3.5B
2024-07-25Post Ipo Debt· $500M
2024-04-30Post Ipo Debt· $2.5B
Leadership Team
Daryl Kenningham
President & CEO
Earl Hesterberg
President, Chief Executive Officer, and Board of Directors
Recent News
2025-11-13
Morningstar.com
2025-11-12
2025-10-29
Company data provided by crunchbase