Group 1 Automotive · 10 hours ago
E-commerce Customer Service Agent
Group 1 Automotive is a leader in automotive retail, seeking an exceptional E-Commerce Customer Service Representative. The role involves overseeing customer service, order processing, and fulfillment while ensuring productivity alongside the fulfillment team.
AutomotiveRetailSales
Responsibilities
Processing all internet orders from our many customers platforms
Responding to customer emails in a timely and professional manner
Answering all incoming phone calls, processing phone orders and providing customer service resolution
Performs quality control checks on all orders fulfilled
Handle returns
Fraud detection and prevention
Taking on related projects assigned by Management and following through accordingly
Qualification
Required
Excellent written and verbal communication
Exceptional organizational skills
Proficiency in Microsoft Office with ability to learn new systems and programs quickly
Benefits
Air-Conditioned environment
Exciting and casual work environment
Company
Group 1 Automotive
Group 1 Automotive owns and operates about 130 franchises at approximately 100 dealerships, as well as about 25 collision service centers
Funding
Current Stage
Public CompanyTotal Funding
$6.5B2025-05-30Post Ipo Debt· $3.5B
2024-07-25Post Ipo Debt· $500M
2024-04-30Post Ipo Debt· $2.5B
Leadership Team
Recent News
2025-11-13
Morningstar.com
2025-11-12
2025-10-29
Company data provided by crunchbase