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Bay Cove Human Services · 19 hours ago

Residential Mental Health Program Manager

Greater Boston

Full-time

Onsite

Mid, Senior Level

$57K/yr - $59K/yr

3+ years exp

Bay Cove Human Services is dedicated to partnering with individuals to overcome challenges and realize their potential. The Program Manager is responsible for the day-to-day administration of a living environment for adults with mental health issues, providing direct intervention and supervision to staff while promoting personal goals for greater independence.

ConsultingHealth CareHome Health CareNon Profit

No H1B

Responsibilities

Responsible for guiding program culture by demonstrating leadership in how overall engagement with Persons occurs by knowledgeably incorporating the practices and philosophies of evidence based practices such as Stages of Change, Motivational Interviewing, Harm Reduction, Seeking Safety, Trauma Recovery and Empowerment Model (TREM) into program culture

Utilize recovery-oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals

Participate on the Engagement Team of assigned persons as directed by the ACCS Clinical Supervisor

Collaborate with Care Coordination Entities and other providers to ensure access to appropriate medical, clinical, self-help, and peer modalities during times of crisis, care transitions, other life transitions and changes in health status

Contribute to the overall functioning of the Integrated Team by sharing in the administrative responsibilities and on-call coverage on a rotating basis as assigned

Provide supervision of program staff, including hiring, training, progressive disciplinary action, and evaluation

Oversee staff scheduling and shift coverage as needed

Provide oversight for all financial and budgetary procedures including petty cash, client finances, and payroll

Provide oversight of Medication Administration Program (MAP) and periodic medication administration

Maintain accurate programmatic documentation such as fire drills, emergency reports, transportation sheets, daily logs, progress notes, teaching programs, and any other documentation assigned

Ensure that agency and regulatory standards are met and maintained, including agency QA audits, CARF, DMH licensing, Executive Order 509, and MAP reviews

Ensure proper maintenance of the physical site in compliance with all city, state, federal, DMH and Bay Cove regulations and requirements

Perform other duties as assigned by supervisor

Qualification

Supervisory experienceMental health knowledgeMedication administration certificationProfessional communication skillsWord processing proficiencyBilingualTime management skillsAttention to detail

Required

Bachelor's Degree, preferably in Psychology, Social Work, or a related area

A High School diploma or GED plus three years direct care experience providing services to adults with mental health issues or related population can be substituted for the above degree requirement

Strong commitment to the right of each Person with mental health challenges to live in community residences, to work in market jobs, and to have access to helpful, adequate, competent, and continuous supports and services of their own choosing

Demonstrated supervisory and management experience

Professional writing and verbal communications skills

High degree of personal organization, attention to detail, and time management skills

Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps

Department of Public Health certification in medication administration required within 3 months of hire

CPR and First Aid certification required within 3 months of hire

Ability to go up and down stairs to monitor clients on multiple floors and physical capacity to assist people with mobility impairments as needed

Use of personal cellular telephone for work communication