WorkWave ยท 3 weeks ago
Product Manager - AI & Data Analytics
United States
Full-time
Remote
Mid, Senior Level
$155K/yr - $165K/yr
3+ years expWorkWave is a dynamic company focused on developing innovative solutions for its customers. They are seeking a results-oriented Product Manager to drive the vision and execution of customer-facing SaaS products, data-driven features, and AI/ML solutions, acting as a bridge between technical capabilities and business value.
Enterprise Resource Planning (ERP)Enterprise SoftwareMobile PaymentsSaaSSoftware
Responsibilities
Own the product vision and strategic roadmap for our external, customer-facing AI/ML models, data products, and analytics features
Engage directly with strategic customers and design partners to understand their needs, validate roadmaps, and co-develop new features
Define, measure, and communicate product success using metrics that correlate with customer value and SaaS business metrics (e.g., adoption, retention, ARR expansion)
Partner with UX, Data Science, and Sales Engineering to create impactful data visualizations and product demos that communicate clear value to customers
Define clear, testable requirements (epics and user stories) based on customer feedback, market analysis, and strategic priorities
Write precise, detailed specifications for complex data processes, transformation logic, and aggregation rules
Partner with Product Marketing, Sales, and Customer Success to develop launch plans, sales collateral, and communication plans for new features
Use your analytical skills to conduct product-related data analysis, validate data assets, and prove/disprove hypotheses
Act as the primary translator between customer requirements and data engineering, using your technical fluency to assess the viability of new ideas
Work closely with data scientists to define requirements for AI/ML-driven features, ensuring the underlying data is structured for success
Qualification
Required
Experience: 3-5+ years of relevant experience in one of the fields described above
Product & Business Acumen: A strong ability to connect complex technical features directly to customer value, user needs, and business outcomes (like ROI or retention)
Customer Collaboration: Experience working directly with customers or key stakeholders to gather requirements, validate ideas, and manage feedback loops
Communication & Stakeholder Management: Excellent communication and data storytelling skills. You can build consensus and manage expectations with diverse audiences (from engineering to sales to external clients)
Prioritization & Planning: A demonstrated ability to manage a backlog, make trade-offs, and align teams on a clear set of priorities
SQL Proficiency: You have solid SQL fundamentals and are comfortable writing queries (like joins and aggregations) to explore data and conduct analysis. We're more interested in your analytical problem-solving skills than your memorization of advanced syntax
BI Tool Proficiency: Experience with a modern BI platform (e.g., Tableau, Looker, Power BI, Sigma). You understand the principles of effective data visualization
Data Fluency: A strong functional understanding of data transformation techniques (aggregation, string manipulation, type casting)
Preferred
Modern Data Stack Experience: This is a great opportunity to work with (or learn) industry-leading tools. Our stack includes Snowflake, Fivetran, DBT, and Sigma
Domain Expertise: Experience with B2B SaaS verticals such as Field Services (e.g., pest control, lawn care) or Building Services (e.g., cleaning, security) would give you an advantage in onboarding speed
Scripting Familiarity: You have some familiarity with a scripting language (like R or Python) for data analysis
AI/ML Experience: You have exposure to the AI/ML lifecycle or have worked with production machine learning models
Benefits
Health and dental and 401k with company match
Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays
Up to 4 weeks paid bonding leave
Tuition reimbursement
Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
24/7 access to virtual medical care with Teladoc
Quarterly awards based on peer nominations
Regional discounts and perks
Opportunities to participate in charitable events and give back to the community
Company
WorkWave
WorkWave is a provider of software and solutions that help mobile service companies thrive.
501-1000 employees
H1B Sponsorship
WorkWave has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageTotal Funding
$8.3MKey Investors
HgTA AssociatesKey Venture Partners
2022-03-30Secondary Market
2021-06-22Private Equity
2021-06-22Acquired
Leadership Team
Kevin Kemmerer
Chief Executive Officer
Greg Doran
CFO
Recent News
2025-11-05
2025-09-12
Company data provided by crunchbase