Gables Residential · 1 month ago
Regional Service Manager
New Location, NC - 28202
Full-time
Onsite
Senior Level
5+ years expGables Residential is seeking a Regional Service Manager to enhance the effectiveness of maintenance departments across the region. This role involves conducting property audits, implementing preventive maintenance programs, and providing leadership and training to maintenance staff.
Real Estate
Responsibilities
Perform bi-annual property audits on all properties within region. Copy Regional Manager and Property on report and findings. Establish follow up dates and schedules in ensure compliance
Improve the effectiveness and efficiencies of all maintenance departments within the region and participate in maintenance systems nationwide, as needed
Improve bench strength for all maintenance positions through excellent leadership, training, inspections, and mentoring
Work with the Facilities Management staff in order to participate in renovation coordination between the operations team, Owner, and Contractor as required
Develop and implement thorough preventive maintenance program. Monitor tracking system for the documentation of preventive maintenance program. Implement, monitor and track Gables Preventive Maintenance program for all properties in the region
Evaluate significant maintenance trends for purchasing and training
Evaluate key policy compliance and monitor key control policies throughout region. Make written recommendations as to conditions and compliance issues
Implement and monitor maintenance policies, EPA, OSHA and Hazcom regulations and requirements
Coordinate Power Buying program with vendors and on site associates. Obtain new vendors and bids as needed to ensure best practices and pricing for region. Track compliance and make recommendations accordingly
Analyze cost control evaluations, inventory management, and work order trends. Make recommendations accordingly
Develop and implement cost savings or value added services, products, and services
Coordinate technical training that meets the needs of the maintenance associates and provide classroom instruction as required
Assist and support Service Managers with resources, training, policies and information
Assist the Facilities Management group and the Regional Managers in the development of annual budgets in regards to maintenance items, preventive maintenance budgets, other required expenses related to the operation and maintenance of the properties
Assist in the maintenance and operation of equipment used on site. ( example: sub meters, access gates, alarms, etc.)
Provide monthly correspondence to Director of Facilities Management and Regional Managers summarizing status of projects and related items
Make recommendations to improve on safety/liability policies and practices
Communicate with Director of Facilities Management and Regional Managers as to the status of property issues and needed improvements
Assist Regional Managers, Community Managers and Service Managers in troubleshooting equipment/situations/warranty issues
Provide hands on assistance as needed to facilitate repairs
Provide technical support and research as needed to assist in troubleshooting
Assist in recruiting for all maintenance positions. Provide final interview of all Service Managers
Assist Facilities Management, Regional Managers, Community Managers and Service Managers in the bidding/estimating of small capital items and operational issues that arise, as assigned. Review bids; establish scope of work and/or bid packages accordingly. Provide on site supervision as needed on small capital projects/repairs
Qualification
Required
High school diploma required
Minimum of five years experience as on-site Service Manager or equivalent; preferably with multi-site experience
Experience in all phases of electrical, HVAC, boilers, chillers, EMS systems, appliance, turn key, preventive maintenance and repairs is required
Excellent communication skills, verbal and written
Excellent technical skills in all aspects of apartment maintenance, including but not limited to HVAC (central power plant and split central), plumbing, electrical (single and three phase), appliances, carpentry, roofing, and preventive maintenance
Strong administrative and organizational skills
Strong time management skills and the ability to prioritize wisely
Professional image
Ability to train classroom and vocational environments in all levels of maintenance
Strong customer service orientation
Computer skills, including Word, Excel, and Outlook
A valid driver's license and current automobile insurance is required
Position requires individuals to furnish their own vehicle to fulfill all of the job's functions
Preferred
Technical or trade school preferred
Experience in high rise or mid-rise properties with central power plant heating, cooling, and distribution systems, as well as licensing for the operation of low pressure boilers, chillers, and central power plant systems are a plus
Company
Gables Residential
Gables Residential is a real estate company.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
S
Susan Ansel
CEO and President
Recent News
Company data provided by crunchbase