Scribe · 3 weeks ago
Billing Manager
United States
Full-time
Remote
Mid, Senior Level
$85K/yr - $125K/yrScribe is a rapidly growing company that provides a Workflow AI platform used by over 5 million users. The Billing and AR Operations Manager will be responsible for scaling billing, accounts receivable, and collections operations while ensuring accuracy and efficiency as the company grows.
Artificial Intelligence (AI)InternetProductivity ToolsSoftware
Responsibilities
Stabilize and scale the billing engine by building repeatable workflows for Enterprise billing, ensuring every new deal, renewal, and expansion is billed accurately and on time as volume doubles in the coming year
Reduce DSO to industry benchmarks by implementing a structured collections strategy, strengthening cross-functional communication with Sales/CS, and establishing clear escalation paths for overdue accounts
Create visibility into Billing & AR performance by developing a KPI reporting cadence (DSO, aging, cash collections, billing accuracy) and delivering actionable insights to Finance and senior leadership
Improve order-to-cash data quality and handoffs by partnering with RevOps, Support, Sales, and CS to align contract terms, pricing, and customer data, dramatically reducing billing exceptions and rework
Enhance the customer billing experience by establishing a consistent process for responding to billing inquiries, clarifying contract/billing terms, and reducing inbound questions through better documentation and communication
Build the foundation for future automation and scale by identifying process gaps, documenting core billing and AR workflows, and proposing system or tooling enhancements (e.g., Stripe Billing configurations, integrations, or automation opportunities)
Qualification
Required
Experienced Billing and AR professional
Strong operational rigor
Passion for solving ambiguous problems
Ability to partner cross-functionally across Finance, RevOps, Sales, Customer Success, and Customer Support
Data-driven operator who uses metrics, trends, and root-cause analysis
Self-starter with high ownership
Ability to create structure, clarity, and scalable solutions
Thrive in fast-paced, high-growth environments
Execution-focused and relentless on follow-through
Exceptional cross-functional communicator
Values-aligned team member who embodies Scribe's principles
Benefits
Incredible teammates: Work alongside some of the nicest and smartest people you’ll ever meet.
Ownership mindset: We’re all owners here, literally. Employees receive equity in Scribe, sharing in the company’s long-term success.
Comprehensive coverage: We offer health, dental, and vision insurance for you and your dependents.
Time to recharge: Flexible paid time off, plus company holidays to rest and reset.
Retirement planning: Employees can contribute to a 401(k) plan to help plan for their future.
Support for growing families. Paid parental leave to help you care for and bond with your growing family.
Lunch, on us: SF-based employees receive daily catered lunches at our office.
Easy commutes: Commuter benefits for our office-based team, make getting to and from HQ simpler.
Level up your home office: Remote? Hybrid? Wherever you work, we’ll support your setup with a home office stipend.
Company
Scribe
Scribe’s Workflow AI platform helps organizations capture and optimize how work gets done.
Founded in 2019
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$130MKey Investors
StepStone GroupRedpointTiger Global Management
2025-11-10Series C· $75M
2024-02-15Series B· $25M
2021-10-18Series A· $22M
Leadership Team
Aaron Podolny
Cofounder & CTO
Recent News
Crunchbase News
2025-12-10
Sourcery
2025-11-21
Company data provided by crunchbase