Cartwheel · 1 month ago
Payer Enrollment Specialist
Cartwheel is an early-stage company focused on building a mental health program for kids in collaboration with schools. The Payer Enrollment Specialist will work with the Director of Health Plan Operations to manage health plan enrollment requests and resolve related inquiries, ensuring accurate and timely submissions.
Health CareMental HealthmHealthTherapeuticsWellness
Responsibilities
Research payer enrollment requirements by state and prepare complete enrollment applications for Medicaid, Medicare commercial, and managed care plans (including all required forms, documentation, and supporting materials)
Submit and track group and individual provider enrollment requests from application retrieval through completion notification
Follow up with payers and providers via phone, email, and online portals to gather information, resolve questions, and expedite approvals
Maintain enrollment trackers and organize payer/provider documentation (NPPES, CAQH, DEA, CDS profiles, etc.) accessible to internal stakeholders
Build relationships with payer representatives and contracting departments to streamline submissions and improve approval timelines
Process demographic updates and prepare reports on enrollment status as needed
Follow all company procedures and meet team performance metrics around enrollment application submissions and credentialing turnaround times
Ability to pass a background check without concerns
Other duties as assigned
Qualification
Required
3+ years of experience with payer enrollment applications and processes, including Medicaid and commercial payers (outpatient behavioral health group contracting experience is a plus)
Expert with Google Suite tools (Sheets, Docs, Gmail)
Exceptionally detail-oriented with strong organizational skills - you ensure complex enrollment packages are complete and accurate
Able to work independently and collaboratively in a fast-paced environment, taking initiative to break down projects and identify process improvements
Strong communicator who builds effective relationships with internal teams and external contacts at all organizational levels
Ability to pass a background check without concerns
Preferred
Strong preference for experience in Salesforce and/or Verifiable
Benefits
Generous PPO medical, vision, and dental coverage
Generous paid time off, including company closure from Christmas-New Years (12/25-1/1)
Paid parental leave
401K with employer match
Meaningful equity ownership stake in Cartwheel
Remote role with regular in-person retreats
$500 annual learning stipend
Macbook
Company
Cartwheel
Cartwheel offers mental health support to students in order to help schools regain balance in the midst of the student mental health crisis.
Funding
Current Stage
Growth StageTotal Funding
$55.17MKey Investors
Menlo Ventures
2025-08-18Series B· $35.17M
2023-09-26Series A· $20M
Recent News
General Catalyst
2025-12-08
generalcatalyst.com
2025-12-08
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