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East Tennessee Children's Hospital · 3 weeks ago

Children's Surgical Verification Program Manager, Full Time, Days

Knoxville, TN

Full-time

Onsite

Mid, Senior Level

4+ years exp

East Tennessee Children's Hospital is dedicated to providing quality healthcare for children. The Children's Surgical Verification Program Manager is responsible for establishing and coordinating a multidisciplinary approach to surgical quality and performance improvement, ensuring the hospital meets national standards for Children's Surgery Verification status.

Health CareHospitalNon Profit

H1B Sponsor Likely

Responsibilities

Lead efforts to obtain and maintain Children's Surgery Verification (CSV) with the American College of Surgeons, meeting all regulatory compliance and standards, as applicable. The incumbent will coordinate all responses to the verification application and site visit, documenting and facilitating issue resolution and corrective action plans

Collaborates with medical and hospital staff across the continuum of children's surgical care, including planning and implementing of clinical protocols, clinical pathways and practice management guidelines, monitoring care, and serving as an expert resource for clinical practice both within the facility and at other outside system entities. Oversees the development and review of care protocols, policies and procedures that promote organized and effective pediatric surgical care

Facilitates the development and implementation of intra-facility and regional staff development educational programs including hospital nursing and physician continuing education programs. Facilitates and participates in case review, standardizing practice guidelines, and directs community education for appropriate transfers to inpatient surgical services or intra-facility transfers to a higher level of care

Oversees the implementation of clinical program initiatives, including (but not limited to): core measures, surveillance, clinical data abstraction, and patient safety efforts. Works collaboratively with multidisciplinary teams to strategize, develop, and achieve goals. Works with the Acute Care/Trauma Committee, Quality Improvement Committee, and other hospital committees to coordinate surgical quality efforts

Formulates, drives, and leads projects using process improvement methodologies (e.g. Lean, Six Sigma, PDSA), project management strategies, facilitation, and change management to achieve improvements in operational and/or clinical outcomes

Provides ongoing evaluation of the effectiveness and efficiency of the pediatric surgical enterprise. Monitors clinical processes, outcomes and system issues related to quality of surgical care through the development of quality filters, audits, case review and root-cause analyses. Identifies trends and sentinel events and helps to outline corrective actions as applicable. Is involved in patient engagement efforts and monitors patient perception of the quality of care delivered. Participates on hospital root-cause analyses and assists in action plan follow-up as needed

In conjunction with the Medical Director of Children's Surgery plans, coordinates and conducts quality and safety meetings such as the Performance Improvement Patient Safety (PIPS) Meeting, Surgical Services Executive Committee (SSEC) Meeting, Acute Care/Trauma, Department of Surgery Meeting, Grand Rounds and Multidisciplinary Committees as appropriate. Sees that agendas, attendance, records/minutes and follow up are prompt, detailed, and accurate

Provides oversight and direct supervision of the collection, coding, validation, analysis, and distribution of data used to guide performance improvement activities for surgical registries. Designs processes to facilitate performance improvement activities, trend reports and research while protecting confidentiality

Supports clinical program, facility and corporate goals and initiatives. Attends and actively participates in system level meetings representing the facility. Presents/reports on progress to directors, administrators and leadership boards as assigned

Assists in annual strategic planning, operational, personnel and capital budgetary planning for the children's surgery program. Adheres to staffing and operational budgets as applicable. Completes and submits budget reports as required by facility

Facilitates communication and collaboration to stabilize the complex network of many disciplines and departments that work in concert to provide high quality children's surgical care. Represents the children's surgery program on various hospital and community committees to enhance and foster optimal surgical care management

Assist Trauma Coordinator with review and performance improvement with the care of trauma surgical patients

Demonstrates excellent communication skills through verbal, written and presentation material as required for committees, management groups, administration, etc

Utilizes hospital resources and time respectfully and accountably

Willingly accepts any other assignment that may be requested

Qualification

Surgical quality improvementPediatric surgical experienceLeadership skillsRN license in TennesseePALS certificationStatistical analysisProcess improvement methodologiesMedical terminologyCommon office softwareTeamworkCollaborationCommunication skillsOrganizational skillsProblem solving

Required

Bachelor's Degree/BSN required

RN in state of Tennessee required

PALS required

3-5 years of surgery clinical experience required

1 year minimum of supervisory experience required

Proven on the job leadership skills working with multidisciplinary patient care providers in a hospital setting

Ability to work independently on assigned projects and to recommend improvements to the process to medical and hospital staff

Excellent organizational, written and verbal communication skills, and the ability to prioritize multiple work projects and tasks

Moderate keyboarding speed

Must be able to work effectively with common office computer software (such as Microsoft Office), the electronic medical records system, spreadsheets, graphical programs, and NSQIP database

Preferred

Master's preferred

CPHQ preferred

Pediatric experience preferred

Surgical Manager or Educator experience preferred

Statistical knowledge and previous statistical analysis preferred

Company

East Tennessee Children's Hospital

East Tennessee Children's Hospital is a comprehensive pediatric hospital providing compassionate care to children and their families.

Founded in 1937

Knoxville, Tennessee, USA

1001-5000 employees

https://www.etch.com/

H1B Sponsorship

East Tennessee Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (3)

2023 (4)

2022 (1)

2021 (1)

2020 (1)