ValidaTek, Inc. · 3 weeks ago
Senior Network Administrator
Fort Belvoir, VA
Full-time
Onsite
Senior Level
$85K/yr - $105K/yr
6+ years expValidaTek is a company that modernizes and optimizes IT services for federal civilian and defense agencies. They are seeking a Senior Network Administrator to support monitoring large-scale operations on a high-profile DOD contract, ensuring the operational availability of DTRA’s IT infrastructure and services.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Support the Network Operations and Security Center (NOSC) for the Agency on a 24x7x365 basis, in accordance with requirements for a Defense Threat Reduction Agency NOSC and appropriate DoD Directives. Included in this objective, you will maintain real-time situational awareness of the DTRA IT Infrastructure and supported environments; shall lead restorative actions to ensure all networks, servers, network devices, and services remain operational and available
Monitor, manage, troubleshoot, fix/repair, install security patches, and communicate the health of the DTRA IT Server, Storage, and Network infrastructures to ensure continuous, secure, and efficient access to the full range of DTRA partners
Provide the full range of support services required to manage the day-to-day operations and systems administration of the DTRA IT computing environment, ensuring reliable, secure, and efficient availability of the current and evolving DTRA IT services and capabilities
Triage degradations and outages by isolating the issue, performing remediation and troubleshooting steps, escalating as needed, and following through to resolution
Report and conduct triage with vendors, DoD, and Government agencies; which includes opening incident tickets with these organizations and provide critical data for triage
Draft and send Outage Notification email reports for initial, updated, and resolved critical network events while adhering to established timelines for notification of critical network events and established Standard Operating Procedures
Provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices
Creating incident tickets, reports (BMC Smart Reporting), tasks, and work orders
Support Tier I–III system, networking, and engineering personnel to ensure network troubleshooting efforts
Oversee real-time monitoring of global enterprise networks using DoD-approved tools (e.g., SolarWinds)
Develop and enforce operational procedures, incident response workflows, and escalation protocols
Interface with Mission Partners, DISA, Joint Forces, and Combatant Commands on network status, issues, and operational impacts
Prepare and deliver operational briefs, after-action reports (AARs), and executive summaries to senior leadership
Troubleshoot, resolve, and/or escalate technical issues based on ticket assignments, deskside or remotely, as necessary
Correlate events and incidents for management of Information Technology (IT) Services
Provide great and prompt customer service to DTRA personnel by assisting them with IT-related issues
Document and communicate degradation of services or outage issues to customers and help with resolution
Follow ITSM and ITIL processes to ensure quality of services and prompt resolution
Utilize Remedy for queue and work management, ensuring assigned tickets stay within the program’s AQL/SLA commitments and are properly documented
Qualification
Required
BS degree and 8 – 12 years or Masters with 6 – 10 years of prior relevant experience in a network operations, help desk, or IT support role. Specific experience, education and training may be considered in lieu of degree
Must be a U.S. citizenship and hold an active DoD TS/SCI at time of consideration
Oral and written communication for change procedures, and management updates to all levels of government and contractor leadership
Familiarity with monitoring tools (e.g., SolarWinds, Nagios, Splunk, or similar)
Experience with Remedy Ticket system
Proficient in Active Directory and managing user accounts and security groups for the agency
Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, and network protocols
Strong problem-solving and communication skills
Ability to work in a high-availability, fast-paced environment with attention to detail
Must possess an active Security+ or equivalent prior to start
Company
ValidaTek, Inc.
ValidaTek is a premier government IT consulting firm based in the Washington DC area that drives technology transformation and secures mission-critical systems for our federal partners.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Peter Shortsleeves, CPA, MBA, CPCM
Chief Financial Officer
Said Rachidi
Chief Operating Officer
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