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MATTE Projects · 3 weeks ago

Office Experience and Operations Manager (On-Site)

New York, New York

Full-time

Onsite

Entry, Mid Level

$75K/yr - $80K/yr

2+ years exp

MATTE is a 360° full-service creative studio that focuses on engaging storytelling and design. They are seeking an Office Experience & Operations Manager to enhance the in-office culture and operations at their New York headquarters, ensuring a seamless and inspiring environment for their team.

AdvertisingCreative AgencyMarketing

Responsibilities

Oversee general office communications, announcements, and overall operations of MATTE’s New York headquarters

Order and maintain inventory of kitchen, office, and facilities supplies

Liaise with facility management vendors, including cleaning, catering, and security to ensure high-level, ongoing services and seamless operations

Manage, coordinate, and schedule all system maintenance and repairs; monitor system performance

Implement and supervise maintenance programs related to interior and exterior conditions and appearance of the office

Manager all IT responsibilities with our IT vendor

Manage front desk operations, including reception, package/mail intake, office access, and employee requests

Support scheduling needs and ad-hoc operations projects with the People, Operations and Executive teams

Ensure all common areas (lobby, kitchen, restrooms, meeting rooms) are always maintained to the highest standard of cleanliness and design aesthetic

Act as the culture ambassador for the office — welcoming guests and employees, and ensuring a warm, elevated, and consistent experience

Lead monthly in-office events and cultural moments (team happy hours, birthdays, community initiatives, themed days, etc.) in collaboration with internal stakeholders

Own planning and execution of larger-scale company celebrations, including our annual holiday party and milestone events

Develop and uphold a thoughtful and elevated aesthetic across the office — including decor, furniture, styling, signage, and ambiance

Ensure that MATTE’s office space reflects our brand sensibility, creative energy, and commitment to excellence at all times

Proactively seek ways to improve the day-to-day office experience, from sourcing better snacks to curating playlists or refining meeting room setups

Qualification

Office managementFacilities managementHospitality experienceEvent planningIT system proficiencyProactive attitudeInterpersonal communicationOrganizational skillsDetail-oriented