U.S. Engineering · 1 month ago
Systems Administrator
United States
Full-time
Remote
Mid, Senior LevelSystems Engineering Inc is dedicated to enabling exceptional outcomes for clients, employees, and the community. They are seeking a full-time Systems Administrator to provide technical solutions and recommendations, supporting and maintaining client servers, workstations, and peripherals through various work modalities.
Building MaterialReal Estate
No H1B
U.S. Citizen Only
Responsibilities
Perform preventive health care checks on clients’ computing environments
Maintain client hardware and software solutions, including patching and upgrades
Assist with the installation and configuration of servers, network, and workstation, equipment
Proactively review and resolve network, system, and performance issues
Utilize client documentation, online reference materials, peer collaboration, and ticket history to resolve technical problems
Provide timely and effective in-person or remote troubleshooting support for clients to resolve hardware, software, and networking issues
Provide expert consultation and security recommendations to further improve the client experience and security posture
Engage in a scheduled on-call rotation to deliver technical support services to clients beyond regular business hours
Provide technical leadership and expertise to internal and external stakeholders
Communicate technical issues and resolution plans clearly
Serve as a client advocate, coordinating with client personnel and vendors to implement new systems or resolve IT needs
Drive to expand technical knowledge through learning, training, and development
Qualification
Required
Professional experience and/or certifications in cloud platforms, virtualization technologies, and enterprise infrastructure
Ability to administer and troubleshoot virtual environments, storage systems, email security, cloud security
Familiarity with remote access solutions, multi-factor authentication, and virtual application delivery
Experience with server hardware diagnostics, maintenance, and component replacement
Proficiency in PC diagnostics, workstation deployment, and server troubleshooting
Proficient in managing and collaborating through Microsoft SharePoint, including site administration and document workflows
Demonstrated experience in technical leadership and serving as a subject matter expert for solution delivery and technical escalation
Client-focused mindset with the ability to work across diverse industries and technology implementations
Ability to work with individuals of different backgrounds and technical skill levels when imparting technical information in a digestible manner
Results driven, with a strong ability to deliver high-quality, timely, technical solutions
Excellent written and verbal communication skills, attention to detail, and critical and analytical thinking abilities
Ability to prioritize and manage multiple tasks and projects efficiently
This role requires work outside of normal business hours; candidates must have reliable transportation and a clean driving record
Benefits
Employer 401(k) matching contributions.
Short-Term Incentive Plan (STIP) tied to individual and company performance.
Comprehensive medical, dental, life, and disability insurance.
Paid Time Off starting with 17 days PTO, nine paid holidays, two weeks paid parental leave, and paid volunteer time.
Engaging wellness programs including health coaching, fitness facilities, and company-sponsored events.
Career mobility, professional development, and training opportunities.
Business casual work attire and a dynamic, fun, and active community culture.
Company
U.S. Engineering
U.S. Engineering is U.S. Engineering Holdings and its five wholly owned subsidiaries.
Founded in 1893
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Sherri Lockridge
Senior Human Resources Business Partner
Recent News
Council on Foreign Relations
2024-02-17
2024-02-17
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