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SunSource · 3 weeks ago

Inside Sales / Customer Service Representative - Industrial Distribution

Savage, MN

Full-time

Onsite

Entry, Mid Level

2+ years exp

SunSource is one of North America’s leading value-add industrial distribution companies, providing customers with products and solutions in various industrial sectors. The primary responsibility of the Customer Service Representatives is to support and develop relationships with customers and sales teams while ensuring high-quality service and efficient processing of inquiries.

EnergyIndustrialMachinery ManufacturingProductivity ToolsRenewable EnergySolarSupply Chain Management

No H1B

Responsibilities

Support customers and outside sales team

Prioritize and manage multiple requests in a fast paced environment

Proactively anticipate customer's and manager's needs

Field 50-100+ emails daily

Effectively communicate via email/phone

Proficient in Microsoft Office

Qualification

Customer serviceInside sales experienceMicrosoft OfficeTrend (CRM)Analytical skillsMathematical aptitudeMechanical aptitude

Required

2+ years of experience inside sales / customer service experience

Proficient in Microsoft Office

Strong analytical, mathematical, and mechanical aptitude

Preferred

Associates / Technical degree

Inside sales experience in a manufacturing or industrial distribution environment

Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs

Working experience with Trend (CRM)