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Community Bank, N.A. · 3 weeks ago

Loan Operations - Flood & Hazard Insurance Representative

Olean, NY

Full-time

Hybrid

Entry Level

$18.25/hr - $24.71/hr

2+ years exp

Community Bank, N.A. is dedicated to providing personalized financial services across various regions. They are seeking a Flood & Hazard Insurance Representative responsible for managing flood insurance documentation, coordinating with customers and insurance agents, and ensuring compliance with regulations and bank policies.

BankingFinancial ServicesPersonal FinanceWealth Management

Responsibilities

Requires daily contact with customers, attorneys, bank officers, and insurance agents by phone and/or letters

Order flood determinations for new commercial loans in process

Reviews all commercial and mortgage new loans for proper hazard/flood insurance coverage/documentation

Tracks flood insurance policies for lapses in coverage

Prepares and sends required regulatory letters to customers to obtain the proper flood insurance coverage

Review all flood insurance policies to ensure we are in line with regulations and bank policies

Work monthly vendor reports in relation to flood and hazard insurance monitoring and force placement

Review all new mortgage loan files to ensure our lien is properly placed on UCC and Titles for mobile homes

Process flood determination disputes from branches and customers

Process flood zone discrepancies with insurance agents and companies

Process flood/hazard insurance cancellations and refund requests

Cooperates with employees within the department and other departments to provide quality service, solve problems and achieve goals across the bank

Performs other related duties as assigned

Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

Qualification

Loan Operations experienceAttention to detailOrganizational skillsAnalytical skillsExcel proficiencyMS Word proficiencyMathematical aptitudePrioritizeWork under time constraints