Responsive · 21 hours ago
Client Sales Account Executive
DFW Metroplex
Full-time
Hybrid
Entry, Mid Level
$130K/yr - $150K/yr
2+ years expResponsive is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The Client Account Executive position is responsible for managing cross-sell and upsell opportunities within current clients and hunting for new opportunities, while cultivating strategic relationships and providing feedback to impact the company's software development.
Artificial Intelligence (AI)Cloud ManagementCRMKnowledge ManagementMachine LearningSaaSSales AutomationSoftware
Responsibilities
Manage the expansion, upgrades, and cross-sell attachment of current Responsive customers
Find new opportunities within new teams and subsidiaries in conjunction with an Account Development Representative
Achieve or exceed monthly revenue targets
Display a solution sales mindset while cultivating new and existing account relationships
Clearly document pipeline activity in Salesforce
Adhere to MEDDPICC sales methodology
Map out the key players in accounts and their goals creating detailed Account Plans
Work with key players to create an action plan to map our services to account needs and goals
Establish regular communication with Customers — operational and executive — to ensure Customers are actively utilizing the full functionality of Responsive’s software and are having a positive user experience
Manage the upgrade/renewal process and work with the Contract Department to finalize agreements
Closely manage and nurture accounts to identify and eliminate the risk of attrition
Provide senior management with an accurate forecast and risk analysis of all assigned accounts within the team
Communicate the needs of the Customer to other internal teams
Understand the software and stay up to date with product enhancement to be able to demo the product and its benefits to any organization
Work with Responsive employees and partners to help identify actions needed to create and close new opportunities
Remain current on competitive products, RFP processes, and account business objectives
Proactively uncover potential sales opportunities through outbound calling, written communication and referrals from technical support/professional services
Drive new product adoption by presenting value-added services
Build strong working relationships across Sales, Product and Customer Success teams
Work closely with Customer Success team to increase customer retention
Qualification
Required
2-5 years working in B2B sales or account management, ideally in a SaaS, tech, or tech-adjacent industry
Must be capable of working on multiple projects concurrently with minimum supervision
Excellent written and verbal communication skills
Demonstrated ability to manage a global account base
Capable of making detailed presentations to large groups of people
Have a strong work ethic and is able to independently drive sales efforts
Able to effectively address challenging questions and provide innovative solutions to complex problems
Preferred
Bachelor's degree in Business, Finance or Operations is a plus
Experience responding to RF(x)'s or proposal management is a plus
B2B sales methodology, MEDDPICC preferred
Benefits
401k with company matching
Unlimited professional development and ongoing learning through LinkedIn Learning Solutions
4 weeks of paid vacation, paid sick days, and paid bereavement
4 week sabbatical after 5 years of service
Mental Wellness Program (EAP) to support your well-being and self-care
Team events, such as happy hours, off-sites, and team building events
Best-in-class health benefits, company paid for employee and company contribution for family coverage
Company
Responsive
Responsive (formerly RFPIO) is the leader in response management software, transforming how organizations share and exchange information.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$26.5MKey Investors
K1 Investment ManagementBend Venture Conference
2018-07-24Series A· $25M
2016-10-01Seed· $1.5M
Leadership Team
Ganesh Shankar
Chief Executive Officer (CEO) and Co-Founder
AJ Sunder
CPO | CIO | Co-Founder Responsive (formerly RFPIO)
Recent News
Destination CRM
2025-04-10
2025-03-13
Company data provided by crunchbase